"My experience was awesome! Thank you StarTex!"
"Disappointing. At the end of my call I was unsure whether the problem had been resolved."
"Phone attendant was courteous and efficient."
"He answered my question and we resolved the mail issue."
"Awesome -always! Thank you!"
"Wonderful! I was able to get everything done the same day. I felt good to get a company that cares for my business!"
"I just love everything about Startex Power: customer care agents, the money-saver charges/price I pay, etc."
“Thank you so much for the great review. We work very hard to offer our customers the best experience, so we’re happy to see that reflected in yours!”
"It was ok, it was a billing problem and three days later we have no idea if it has been resolved or not."
"The representative answered my questions rightly and gave me the best electricity plan available in my area"
"when half of the people i spoke with cannot help or don' know what to do it is time to do something about it whether training or replacing. But you have very fair plans"
"Cost me too much time and issue not resolved"
"I like that they are very understanding of your financial situation"
"The rep provided me with good choices."
"When I try to pay my bill, Star Tex Power account do not work!"
"I like the company just not customer services"
“We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue. ”
"Shouldn’t have had to call them. Should of had bill pay properly set up before switching to new web site"
“We sincerely apologize for any inconvenience these issues may have caused. We would love to hear more about your experience and solve the issue. Give us a call at 1-866-917-8271”
A rep from StarTexPower, ConstellationCM, has responded:
“We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue. ”