"Really like the interactive stuff you are doing with mygenius... and i think it will continue to improve your edge."

"Before this issue it was great. Now, uncaring."

"You lost a longtime customer. Service was cutoff on a Thursday or Friday, not sure which, while we were out of town. I show I paid the bill on November 18, but money not removed from my checking account, so not sure what happened. BUT...a courtesy call to say you have 1 day to pay, or similar, would have been nice. I lost over $1,000 worth of food due to the service being cut off."

"I have had a positive experience with star Tex, customer service has been excellent and My request was completed in a timely manner, keep up the good work"

"I have always had excellent Customer Service with Star Tex Power!"

"We really enjoy having StarTex as our energy provider. The price is great and the service is great! And the customer service is great!"

"I have stayed with StarTex over ‘cheaper’ rates because of the customer service received. Always helpful & courteous. Can’t think of anything better."

"Your agent was awesome but y’all really need to stop messing with the website!!! Seems I’m always late paying because of your flawed systems!"

"Been a customer for many years"

"I have been doing business with Star Tex since the early 2000s before Constellation became involved. Constellation is not an improvement. See above comments. I plan to investigate switching power providers. Some companies offer to pay the buy-out for a customer if they switch to their company. Since I have yet to receive the $100 gift certificate as promised, a $100 credit on my bill would be the honorable thing to do."

"Yes, please post this so other know how BAD this company is and does not want to keep customers."

"My experience with StarTex from day one has been nothing but great!"

"I would not recommend StarTex. I had been a StarTex customer for 8+ years and did not receive my renewal notice which triggered my most to jump from 0.08/KWH to over 0.14/KWH. I requested reimbursement for the difference and was denied and thus switched providers after being CHEATED."

"The representative was most helpful in assisting me to set up my account,"

"Excellent service delivered with courtesy and knowledge of product."