"I have six houses (residence + 5 rentals) and I am thinking about replacing Startex!"

"going down hill since the buy out by constellation"

"I should have been able to use my SAME account login information."

"My question was answered via an email but I was still pleased with how quickly I had a response do I rated you high in all areas. Thanks!"

"Compared with other electric providers I have used or heard of through contacts, Star Tex is the best! As long as rates are good I will not change companies."

"Once again, Superior Service!!! Love doing business with your company!!!"

"Wouldn't trust them as far as I could throw them. Deceptive in their referral offers and don't honor their committments. This Star has flamed out. Do yourself a favor...find another provider. There are many other to choose from besides these guys!"

"The problem was not the fault of the customer service rep. He did his best to help."

"Rep was excelent very had no problem very understandable"

"You got good people on the customer care side of house while operations are lack behind."

"Get people who actually care about customer service."

"Representatives were very courteous & professional"

"Rodger sent me a email saying I owed $50 for canceling my contract early. I have been a loyal Startex customer for over 9 years and because I am moving to another state I get a $50 going away charge. What gratitude."

"After being a customer for about 10 years, I asked to transfer my service to a new address and Start Tex wanted me to put a $300 deposit just to transfer my service and I told the customer service rep why the deposit? He reply that is what the system is telling me and wanted to check my credit as well. I told the person on the other line that I was going to look for options and if I was to cancel my sevice due to not wanting to put a deposit, will they charged me a fine? since I only had a month left on my existing contract and he reply no because. Couple of days later after I found another electricity provider I received an email saying there will be a $50 fine for breaking my contract. End of the story do not stay with a company that does not treats you right after being a customer forb"

"Very Poor as issue was NOT resolved"