"Hice un reserva para un vuelo me cobraron por sus honorarios el vuelo fue cancelado y no me regresaron el dinero "
"Had a quick response for confirmation to my booking. An adjustment to my flight was notified to me and made sure if I am ok with it and if it disturbs my flight plans. All good felt they were on top of things. Quick reply when calling no waiting on phone or queue. Well explained .. Thanks!"
"Customer representatives are very helpful and friendly, also very prompt and accurate service. "
"Excelente,, muy buen servicio "
"Already at the end of the process of buying my flights, I realized that they were more expensive than on the airline's website. I feel a bit disappointed and cheated."
"My booking was canceled without proper explanation "
"Had to change flight. They did it immediately without any charges"
"Fantastic every single damn time!!
Thank you Student Universe! "
"The discount is not worth the drama. "
"Best flights from a cost and duration perspective. Seamless process. "
"I had to book two flights separately as their return dates were different. I got the first flight sorted but it took a while to find a corresponding departure flight from UK as the long haul flight included a shuttle from Manchester to LHR and then a switch to London Gatwick for the London/Doha/Doha Perth flights. Got there in the end!"
"They cancelled our tickets and they didn't return the money even if they said that they will refund any charge made!"
"the student universe is the best place for students to buy cheap tickets."
"The ticket price was 67$. When I arrived at the counter to take my boarding pass i was charged 104$ extra for "assisting me" .I do not understand why they have to cheat us by showing low prices in the website and then charging us later at the boarding pass counter.Worst website to purchase tickets"
"I have searched for flights on StudentUniverse for the past three flights. Their prices and flights are very competitive. I recommend the site for ease of use.
"
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi, sorry to hear that. Have you reached out to the airline's customer service? Some airlines do charge extra for printing out boarding passes at the airport, selecting certain seats, upgrading, checked bags, etc. Feel free to contact our customer service, and find out more about the airline's policy if you have any questions. ”