"I got the best offer and the confirmation came through very quickly. "
"Was looking for last month cheap flights for international travel and studentverse was the only site where I found genuinely cheap tickets for students like me!
Kudos for helping such students out!"
"I realised after Booking my flight ticket through studentuniverse that i got a much lower price on the airline website itself. Was hoping to get a discounted price as student but paid more in the end.
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"Best and Cheapest deals. Additionally prime discount make the prices even more cheaper. "
"Efficient and easy to use navigate."
"I entered the card details and they deducted 124kes. Twice. No booking was done. Called that I send an image o my card. Fraudsters"
“Hi we have sent you emails requesting passenger info but all three booking attempts failed as we did not receive any documents. These transactions were pending, so you will not be charged if the bookings are not successful. Feel free to contact our customer service so we could help you book the flight. ”
"Best available price, easy process."
"Cheap, fast and efficient. "
"Very good customer service "
"After I booked flight an agent called me harassing me asking me about my age, after I booked a flight for my niece "
"The best! Thank you so much!"
"Booked a flight in 6 months and within 24 hours, they want to add a stop in when the flight is still ‘direct’ on SkyScanner. "
“Hi, sorry your flight was changed, however, it was the airline's decision and StudentUniverse do not have the power to deny airline's scheduled change. If you have found the same flight listed as direct somewhere else, it is very likely that their system has not yet updated. If you have any questions, you can reach out to our customer service or contact the airline directly. Sorry for any inconvenience. ”
"I had a bad experience with the attempt to book the flight. Some of the information it was asked for me to provided the airline, it was asked toward the end of the booking process. And it seems there where hiding fees. Which I didn't appreciated it.
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"Overall, the experience of using studentuniverse was wonderful. I did benifit from with a great deal on flights. The process was hassle free with easy to use interface and I am happy to recommend studentuniverse. "
"I been travel for 20 years I never had bad experience like this in my whole entire life"
“Hi, sorry for the inconvenience in the transaction, as the system flagged it due to a couple of reasons such as mismatch in names between passengers and credit/debit card holder. Therefore we asked our customers to follow up with our email within 24 hours, or the booking would be canceled. Again, we are sorry but we always want to protect our customers and the card holders from any frauds. ”
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi, sorry you didn't score a real student-only flight... as you may have known, verified student members could see hidden fares that are cheaper than airlines' public fares. However, your account seems not verified yet. We recommend our student users get verified so they won't miss the best deals. Friendly reminder, if you find a much cheaper fare with the airline within 24 hours of booking, please do not hesitate to contact our customer service and request a free cancellation. We just wanna help our customers save more, even though they are not booking with us. ”