"The name on the credit card I used is different than the name I typed as the person traveling. No preview screen to change before I was charged. I called to get this corrected and was told they couldn't change and I needed to contact airlines. "
"es lo peor, compramos do vuelos de pereira a madrid nos cobraron no senviaron el billete, luego nos pidieron validar la compra, enviamos los documento sy luego de un rato nos dijeron que habian cancelado y no sabemos si se robaran el dinero."
"Easy navigation of Web page & emailed flight details straight away"
"it was very easy booking a flight"
"I am so happy I found this web-site! Prices are amazing and servis is 5/5."
"Departure time changed after I booked but I wasn't notified"
"A good experience with an efficient emailing service for queries and an excellent online flight booking system."
"I would of liked to have been able to choose my seat on the plane
But you don't seem to offer that service."
"It looks like they sent over my information to the airline with all sorts of numbers in the address line, so I got a message that the charge wouldn't go through. I called them, then emailed them, and they said the issue was "resolved" (and, of course, they took their fee for "seats" on the credit card w/out issue). And then, of course, I get an email the next day to say flight reservation was cancelled. Will never use again."
"Not sure yet
Let me fly firts "
"horrible cancellation experience "
"It got a good service from Student universe. "
"My booking was cancelled without any proper reason"
“Hi, sorry about your booking but our system failed to verify your payment; there might be issues of your credit card. Please feel free to contact our customer service and we will help you book again. ”
"Easy use - nice discount obtained"
"I like it. the price is very reasonable. "
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi, we are sorry that the transaction was not successful as it was declined by the system which tagged this transaction as fraud. If you have questions, feel free to contact your credit/debit card providers, banks, or our customer service team. Thank you. ”