ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2024-11-07

prompt shipping

"ordered moen kitchen sink spray head on november 4, 2024 at 1:25 pm. was shipped same day and i received part the next day at 5:27pm."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-07

Great service

"Product as described in a timely manner. "


Verified
5/5

2024-11-07

great service

"wrong parts shipped.....called Supplyhouse.
Ms. Hope took immediate care......new item received.
All good.......thx so much.

Mike W.
College Station, TX
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

1st Time Order

"Placed my 1st order with SupplyHouse.com and received the complete order on the date promised. Good prices and quick shipping equals a future repeat customer. My first experience with SupplyHouse.com was very positive!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-07

Watts compression fittings

"2 Days, got what I needed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-07

Flame Sensor Fiasco

"We really needed this Rheem Falme Sensor Kit. Our local Rheem Dealer could not deliver, so after spending hours trying to get them on the phone. We decided to drive to their location, to find out they didn't have it. Freakin waste of time and alot of it. Called SupplyHouse.com "ODID"

"ORDERED, DELIVERED, INSTALLED, DONE!"

Customer back online. Thanks

John@TBD
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-07

Hunter Sprinkler expansion modules

"Great business! Very quick shipping and arrived when they said it would. Very happy with the ease of purchase. Will buy from them in the future! "


Verified
5/5

2022-03-31

Quick and easy

"Came fast pricing was right "


Verified
5/5

2024-11-07

Return air vents

"Good price, quick shipment and receipt and items accurately described. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-07

Fast shipment.

"Got fan motor for a minisplit in 2 days. The guy on chat was very helpful in telling me what I needed. I like how the website lists the model numbers that the part will fit. Second time I dealt with them. I highly recommend SupplyHouse. Thank you for your outstanding service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

Great price and shipment

"The price was the lowest I found for a new OEM product. Also 1 day shipment was great to get me back operational quickly. Will definitely start here first for future items."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-11-07

Cancel the order!

"I called Monday & spoke to Darian to cancel the order because of Tornado damage. Lost the heater when the building it was in was lost!
He said that he would call the UPS warehouse & have them send it back to your store, that's the last I heard anything.
Please advise-
Thanks-
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-11-14
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. Upon review, we see that your order was returned back to our warehouse and your refund will be processed back on your original form of payment within 1-2 business days. Once this has been processed, you will be emailed a refund confirmation. If you have any questions, please feel free to reach out at 1-888-757-4774. We would be happy to help!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-11-07

Review

"Knowledgeable service rep who identified needed parts correctly. Good delivery response and tracking. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-07

Fast Delivery

"I can always know that when i order items from you I usually get it the next day. Which is great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

Badass

"They always have parts and there pretty freaking quick on getting them to me which we all love "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges