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Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2024-11-07

Excellent service

"Ordered a replacement t-stat for electric 16 year old Raychem in floor radiant heating mat.
Received it next day.
GRE service, great price.
Keep it up!
"

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Verified
5/5

2024-11-07

Great Selection

"I ordered a shower pan drain gasket. SupplyHouse.com had the best product selection, price and delivery was fast. You cannot ask for more than that. I would rather order from Supplyhouse.com than deal with my local plumbing supply house. I will definitely order from Supplyhouse.com again."

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Verified
2/5

2024-11-07

Wrong Parts

"After spending $750.00 I received the wrong parts. "

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Rep reply posted 2024-11-14
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for your feedback, we greatly appreciate that you have taken the time to provide a review on our business. We sincerely apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. I see that a return was set up, and hope the process went smoothly. If you need any assistance, please let us know and we would be happy to help!

Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.

Thank you,
Danielle D.
Supplyhouse.com Team”


Verified
5/5

2024-11-07

Right part!!

"I love this site!! It is not easy finding parts for old plumbing. I found EXACTLY what I needed, unfortunately I had to end up replacing the entire valve, as it had failed beyond the cartridge. However I will keep it my supply box incase I get another valve like this.
Thank you I will be using Supplyhouse.com again!!
"

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Verified
5/5

2024-11-07

Right Part Great Price Fast Shipping

"Correct Part (part number specific) Phenomenal Price (did not break the bank) Rapid Shipping (showed up pronto lickity split)"

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Verified
5/5

2024-11-07

Simple ordering

"Easy to find my parts. Easy to order"

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Verified
5/5

2024-11-06

Fast shipping, helpful customer service

"They quickly confirmed that I was ordering the correct part for my unit, and once ordered the parts shipped same day and was received quickly. "

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Verified
5/5

2024-11-06

Awesome

"Ordered on a Sunday and product arrived on the following Tuesday. Super fast and rasy"

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Verified
5/5

2024-11-06

Broken seat replacement

"Service was very good and fast; replacement seat arrived within a few days and is now installed. "

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Verified
5/5

2024-11-06

excellent service excellent products

"received air filters today made in USA"

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Verified
5/5

2024-11-06

Excellent!

"Easy to order and find what I needed. Very fast shipping and the part work as I would have hoped it would."

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Verified
5/5

2024-11-06

Awesome!

"Excellent inventory selection, great website, super fast shipping! I'll be back!"

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Verified
5/5

2024-11-06

Easy fast ordering

"Quick online ordering for the parts I needed. "

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Verified
5/5

2024-11-06

Satisfied service

"I called, ordered the part I wanted from a pleasant male voice. My package arrived in a very timely fashion. It was packaged well and works fine."


Verified
5/5

2024-11-06

Fast service, great selection.

"I was able to purchase JUST the part needed, without buying the entire set...and it was delivered in just a few days!"

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