"Look no further, Sweetwater is the best musician's supply store. They have the best team. I want you to hear from me, a guitarist, self-taught multi-instrumentalist long before the days of the internet, telling you that if you want any musical, or audio gear, you will have the best service from Sweetwater. AND FREE CANDY!"
"My Sales Engineer, Jeremiah Smith, was very respectful and professional. He really took the time to help me, even though I’m a novice when it comes to guitars. He was friendly and helpful and made the overall experience an outstanding one. I’d highly recommend Sweetwater to both professionals as well as beginners."
"I ordered a variety of items from Sweetwater. Delivery was fast, packing was well done & secure. The quality of items ordered was better than anticipated from the low prices. Will definitely shop here again, and again. And soon."
"Great gears, known products, excellent customer services and fast shipping!"
"Sweetwater is the absolute best, all around music gear purchasing experience available. Period. I have spent thousands of dollars with them and they have never disappointed me. "
"Thought I wanted a certain nut for my guitar. After talking with a rep. I found out I could get the one that fits for less money. Need I say more!"
"I've been a Sweetwater customer for over 10 years. During this time, I just had positive experiences, even when something went wrong with the product or the shipment. Kudos to Yuval Fuchs, my assigned Sales Engineer, for his outstanding support. Thank you, guys!"
"Sweetwater has been a pleasure to work with. From product selection, fast/free shipping & knowledgeable staff to the actual website layout (that's important). Nothing but a positive experience eveytime. Customer for life. "
"Will shop at sweetwater again "
"I live out in the woods of northern Mi. There are no music stores very handy for an old man that doesn't get around real well.
After buying my first guitar from Sweetwater I was sold on them being the first place I will always go first. I was called a few days after receiving it and asked if I was happy with my purchase.
The salesman , Ben was and is still excellent at answering all my questions and offers great advice. I have now bought a Epiphone SG Muse , Martin 000Jr and a Taylor A12n.
And I see maybe another nylon string guitar in my future. I can purchase a guitar there and be playing it in 2 days.
In case you can't tell , I love Sweetwater and I trust them.
Bill Chancey
"
"I have been purchasing items from Sweetwater for about 2 years now. When something wasn't in stock, they let me know of a similar product and gave me the option to choose that instead. I appreciate that because it was just a color difference. My other option was to wait 2 weeks, but this was a gift so timing was important. I emailed them back asking if they could put a note in the box or even on the outside saying "Happy Birthday!" I was told they move fast there, but they would try to catch it. And they did! There was a cute Happy Birthday written on the box with balloons. It was so nice I didn't even wrap the box! Thank you for always emailing and giving me updates and asking how my experience was. I really appreciate the service and your turn around time is so quick.!
Thank you,
Karen A - Wisconsin"
"EXCELLENT CUSTOMER SERVICE"
"When I purchased my software I was directed to the sellers account login. When I logged in my software didn't show on my product page. A quick call to tech support helped me navigate the updated site and within minutes my software was downloaded and installed on my computer. Thank you tech support and thank you Sweetwater for your commitment to excellance!"
"Beyond the best selection, pricing and customer service, this is a company of musicians, for musicians. Their support is excellent both before and after purchase."
"Very fast shipping. The keyboard we ordered was exactly as described, well packed and in good order when we received it. The communication from the seller was top notch as well. "