"Everything is great..fast shipping ..great prices..vast selection..good people to deal with..what more could you need or ask for.."
"As usual - great people, great service, great choice. Their web-based ordering/purchasing system is the quickest and easiest I've come across. My go-to guys for everything music"
"Best customer service
Best customer care
Best communication
Knowledgeable, kind and experienced team members. Not only do I know my gear is taken care of, I know I'm taken care of and that's why I shop exclusively at Sweetwater."
"excellent shipping speed, well packed package! Will go to sweater again if I need more equipments"
"I bought a bass for my sons college graduation and he was in awe of the packing care and the fact that Sweetwater took the time to set it up and he could take it out and start playing! I think he was almost in tears. Thank you Sweetwater!!! "
"THEY WERE GREAT TO WORK WITH. THEY PLEKED THE GUITAR AND IT PLAYS LIKE A DREAM. YOU COULDN'T ASK FOR A BETTER SALES REP. THAN Chris Sanders. FAST SHIPPING AND VERY WELL PACKED. I'VE OWNED APPROX. 50 GUITARS AND THIS ONE IS BY FAR THE BEST FEELING ONE. THANKS SWEETWATER."
"I had ordered some kali lp 8 monitors schedule to arrive at a FedEx store in Lake Charles. Well the Store happen to be close due to storm damage from Laura and Delta forewhich Google failed to Specify online. This caused a delay in Receiving my package on November 12,2020, which messed with my Schedule to be able to pick it up. So I called Sweetwater and I Spoke with Jared kadish who immediately jump on the problem to find a Solution. He managed to help me receive my packages on November 18,2020 rather than December 3,2020 because of Fedex delays. Thanks you sweetwater do great customer service.
Jhartdaspecialist Musician and Producer. Lake Charles,La
"
" The only true source of GENUINE customer service i have ever found ! Mind blowing products, sales staff knowledge and super fast shipping. You can't go wrong !!!"
"Excellent customer service. Friendly staff. Quick delivery. I highly recommend Sweetwater to anyone looking to buy music gear! A++++++"
"Great customer service, no delay, good product. 100/100"
"Easy to order, quality product, FAST shipment!!"
"Sweetwater has the best prices and support in the industry. I highly recommend them for your music gear purchases."
"I will never purchase musical equipment from anyone else but Sweetwater. Expertise, excellence, knowledge, and greatest personal is what Sweetwater is about"
"Fantastic customer service! It was a small order ( a portable amp and a cord). I received a call from a human ( yes a love human) moments after I placed my order and was thanked for my order and they offered to answer any questions!!! I was pleasantly shocked. Communications and price were beyond wonderful. Will definitely return for future needs! "
"They have really excelled my music career. They have always treated me like a Platinum selling rock star even though I am only Copper. Always available to answer in-depth questions regarding gear. Cut me some great deals. Shipped my items lightning fast. Sweetwater has to be the best company ever run, bar none! Customer Service is off the charts! I even have my sales rep critique my demos. LOL. The only thing they can do better is treat me to a steak dinner, but I know that's coming."