"Never did I realize that the prices were so much better.
Never did I expect to get a thank you call for my order.
So sorry that Sweetwater fell off my radar.
I am a customers for good.
"
"As always they just try harder. From the bottom up, from the receiving to the shipping, from the order to the contact letting you know what is going on, to the little bag of candy inside. You just don't find the 'effort' at the other joints, and their '1 year in house' free warranty on many items is a big plus too.. They just try harder.. Did I mention that?"
"Every time I need music gear, I look no further than Sweetwater. Their deals and unparalleled customer service always keep me going back. They even give candy when you order; I mean who does that!? They say don’t take candy from strangers, well in this case, their my musical family. Would give 10 stars if I could."
"Thank you! It’s so nice to have it up and working! "
"Fantastic people and service selling quality products at a fair price. Great online model, several pictures of the exact product you are purchasing."
"Sweetwater has always been great to work with! Great service and fast shipping, not to mention fantastic prices!"
"I've ordered products from Sweetwater for years. They've always been wonderful to work with."
"Absolutely spot on the only place I will go for a quality experience! "
"You won't be disappointed with this ukuele. It has a rich mellow sound.Strung like the first four strings of a guitar D G B E.My wife and Granddaughter absolutely love theirs.Built very well with mahogany. You'll be pleased. "
"Having a dedicated sales engineer is the best. He knows my needs and treats me like a rockstar."
"Awesome experience... awesome equipment.... and prices... awesome customer service ...the G.O.A.T. of online music stores!!!! "
"Logan was a great salesperson. Good follow up."
"Thanks again for your customer service. As you know my son is a recording engineer so he has purchased a lot of items from Sweetwater. I am the Dad who purchases smaller items like guitar picks, strings and stomp boxes. Your communication is the best I know of in the retail music business. You recently kept me posted on the tuners' 2-for-1 deal, thanks they work great. I received the tuners and the strings the same day in separate boxes. Each box had a small sample of candy in it. Eventhough I don't eat the candy the gesture made me smile. And I really like that you have kept the same customer representive with my family for what is probably 10 years now. Today I purchased a bag of Dunlop nickel silver finger picks. I am looking forward to the delivery and also the candy. Thank you again. It's a pleasure doing business with you. "
"I bought an Epiphone Les Paul Custom guitar. I had such a good experience that I bought an Epiphone guitar case for it from them. I will happily order more from them."
"I wanted to buy a guitar for my son but didn’t know anything about them. Sweetwater’s salesperson walked me thru the purchase and made it so easy. My son is thrilled with his new Telecaster. "