"Sweetwater is really a unique company. They are obsessed with good customer service, regardless of the size of the order. I would recommend Sweetwater wholeheartedly to any of my musician friends."
"Great Product.Great Price. I bought a sweet Ibanez bass. couldnt be happier.Arrived 2 days after purchase! In excellent condition. Very happy. always enjoy doing business with this company."
"Sent me exactly what I need and before I expected it. Thank You"
"I was making another purchase from SW, pretty straight forward as I knew exactly what I wanted. It's the after purchase service that you get from SW that matters. My sales rep Roq Martin reached out to see If I received my purchase and how things were going. I also received an nice thank you email from Chuck. These are the kind of gestures that makes SW top notch about everyone else. The customer service at SW is just the best in the business, something for others to emulate. I look forward to doing business with them for many years to come. The sweets don't hurt either.
Ernest. "
"Excellent service. Items shipped on time"
"I buy from Sweetwater quite often and every time it has been a great experience..you even follow up on every order to make sure everything was perfect or if not .. to make it perfect..Bob Chapin is my engineer and he has helped my experiences be all good ones..Great Company that cares ..."
" LOVE THE SERVICE, SUPPORT AND THE KNOWLEDGE !!!!"
"The package arrived on time and was full of surprises, like a bag of candy, a cool sticker and a nice sweetwater catalog . They are really nice people and truly care about there customer . "
"Strings arrived, enjoyed the sweets, everything was as I expected it to be from Sweetwater. Thanks Jim B. from rsg."
"Package arrived in great time.
I was surprised it got here on time a promised. Chris is a great sales man and help me with financing . Thank you Chris”
I set up my Dj stand at my gig and just love it. Easy to set up and use. I will recommend Sweetwater to everyone I know. I owe it all to Chris. Thank you again. Bobby Dee."
"You're never too old, I'm 68. I hadn't strummed a string of any kind in 16 years. Recently a musician friend moved back into the area and he showed me his new baby, a soprano ukulele. I've always had an interest in the uku but had never touched one. Short story, in 2 days he made me put a short video on facebook. I never thought that I would ever play anything again and it brought a joy back into my heart that was nearly overwhelming! I knew I had to have my own and after trying some tenors out at local music stores I knew it was the right size for me. My friend has purchased a number of things from Sweetwater and loves dealing with Jozy Franco. First I researched for over a month and felt that I barely knew enough to make a purchase. Next I prayed that I could get a really nice uku for a clearance price. Found it and Jozy was really good with all my questions and concerns. 2 days later my beauty arrived,,, much more than I expected! You folks at Sweetwater made an old man's heart/dream come true.
I am ecstatic with the beauty and sound of my Lanikai tenor uku and the incredible service from Sweetwater.
P.S. While waiting on my uku to arrive I read Jozy's bio; pretty impressive young man. When I took the virtual tour I was so impressed with Sweetwater's business/community profile I wish I was young enough to move to the Fort and become a part of your team. Keep up the good work and God bless all of your endeavors.
With Kindest Regards,
Bill C. in Tennessee"
"I have been dealing with Adam Vaughn at Sweetwater. He has done an outstanding job with purchase I made from Sweetwater. Stellar service - Highly Recommended "
"very easy site to use..quick delivery..my son loved his gift for his birthday!"
"Evan was my contact here...Want to be smothered with customer and more, a rarity now days....Sweetwater is a Rock Star! The only place I will shop for gear and more.....
Randy"
"another order from Sweetwater. Now it is Roland SE-02 analog synth.
Very fast shipment and delivery. I get it 22 January (they promise 28 January).
Thank you Tyler Moore and Sweetwater stuff for good work for us music producers!
And keep it up!"