"Maryann was really helpful with her knowledge..She Rocks so does this Fender.."
"Lots of cooperation and patience"
"I've bought a bunch of stuff from Sweetwater, from $5 guitar strings to very nice American made guitars. Every time it's arrived quickly, without any damage, exactly as expected. Customer service, via email and phone, from single rep (not a phone bank!) is top of the line."
"I ordered a guitar case that ended up on backorder. I received both an initial email and phone call communications regarding the status of the item and when I could expect delivery and continued to receive update communications weekly until delivery of my item. I received the case a month earlier than anticipated. The open communication, quality products and pricing from Sweetwater put it ahead of the competition. This was my second purchase through Sweetwater and I will continue to be a customer."
"This is the first time I have had the opportunity to purchase from Sweetwater...but what a great experience!
Price can always be negotiated, and material quality can vary, but there is one thing that is undeniable and that's Great Customer Service... and Luke provided just that.
I can't Thank You enough for all that you did to give that personal one on one feeling. Luke was knowledgeable, proficient, and efficient.
Thanks again."
"Great equipment and great service. Always a great price and having a personal engineer assistance is priceless. Jose Gonzales has always answered any questions asked without delay. Not to mention getting my purchases within 2 days is hands down a game changer.
Thanks Sweetwater for being a 1 stop shop for all of my equipment needs!
"
"As always Great, Quick, Easy and Fast. I have used Sweetwater for years and they are the BEST. And many thanks to my salesman Kent Salas.
For Fender Blues Junior IV"
"I did a lot of research online before deciding to purchase from Sweetwater and I'm glad I did. The guitar was shipped in perfect condition, the price was right, I was able to set up online financing with 0% interest, and the customer service was out of this world. "
"All aspects went like clockwork from customer service to ordering and delivery to application. "
"Matt Kreager has always helped me with any questions I asked him. I also have had the pleasure of touring the facility from a former employee and singing in the auditorium everything is over the top first class!! "
"Tod Did good. Saved me a bunch of money. The product arrived sooner than expected and works like a charm. Ate the tootsie rolls while I was setting up. Keep up the good work guys."
"I have been doing business with SweetWater for many years for good reason the quality of service and tech support.
Thank you "
" I have purchased a lot of gear over the years from a lot of both brick and mortar and on-line sources. Without a doubt, Sweetwater has the best customer service out there. Period. My tech, Aaron never fails to place a follow-up phone call. Wow. My most recent order shipped within hours of being placed. The additional warranty is icing on the cake. Sweetwater has an incredible business model! Five star service."
"Very nice choice of items and excellent personal service."
"I was well cared for by Jason who advised me on both purchases Sony Headphones and Ozone Isotope 8 mastering software. Visit DonGrossingermastering.com
Also. I called back for instruction in loading the software and was very happy with the correct instructions, without which I would have been lost!"