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Product & services pricing
3.75/5
Chance of future purchase:
1.25/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2018-12-29

Helix lt

"It was awesome and I got it really fast"


5/5

2018-12-28

YOU ROCK

"The best Music company i have ever had dealings with , Thanks Sweetwater. YOU ROCK "


5/5

2018-12-28

Awesome !!!!!

"The best Music company i have ever had dealings with , Thanks Sweetwater. you always come through."

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5/5

2018-12-28

Justin Sunday

"Quick response, accurate answers, good product knowledge"


5/5

2018-12-27

Humdinger

"They get other to people faster . And always nice talking in helping you . THank You Very Much"


5/5

2018-12-27

John Salamon's Touring Piano Show.

"Never had a bad experience with Sweerwater. Always has time for my calls, orders or my inquiries."


5/5

2018-12-27

This company is sweet!

"Seriously the most personalized online shopping experience I have ever had. A phone call to let me know it was shipped and would arrive before Christmas and then the packaging was impressive also."


5/5

2018-12-27

Unbelievable personal experience

"They reached out to me personally within hours of my order to ask me questions about whom it was for and if it was their first guitar. Tyler Davis took personal care of my order. Honestly it was so great that even if their prices weren’t the lowest, which they were lower than even Amazon, I would order from them again. I have a new home for Audio gear now! Thanks again guys and my son loves his first guitar. "


5/5

2018-12-26

A+++ Customer Service

"Awesome Customer Service!! This was my 1st time ordering and certainly won't be my last! You don't often see a company go above and beyond in the customer service department unless there is a problem!! Not Sweetwater!! From the time my order was placed until delivery I was repeatedly blown away with the customer service!! Awesome Job!!! "

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5/5

2018-12-26

What an incredible company! Customer Service is their priority!

"I purchased a set of stix for my hubby for Christmas. I received a call from Erik asking me how my online experience was, who I'd heard about them from and asking if there was anything else he could do for me...awesome! When they shipped, it got here on time and he called again to make sure they had arrived okay, which again just blew me away! When they arrived, we had stickers & candy in our package. This company is over the top in not only their customer service but in quality too! We're looking forward to a long relationship into the future...highly recommend! :)"


5/5

2018-12-26

Rockin’ Customer Service

"This is the second time ordering from Sweetwater from initial order to delivery, excellent service and excellent products. Even helped out & answered questions after delivery.. we are forever fans! "


5/5

2018-12-26

Awesome products! Great customer service!

"I love how quickly they process orders, and how friendly their staff is if you have a question . Amazing selection of products to fill your every need."


5/5

2018-12-26

Excellent

"Excellent sales engineer. Products are always available and shipped immediately. "


5/5

2018-12-26

The Best!!

"I am astounded at your service. Super."

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5/5

2018-12-25

My Sweetwater Experience

"I bought my first guitar online with Sweetwater, and it was an absolutely fantastic experience. I was so impressed with the excellent communication and overall professionalism that the sales team demonstrated throughout our interactions, from the initial selection and purchase to delivery. I will absolutely purchase from Sweetwater again, and I can't recommend them highly enough to anyone in the market for music instruments or equipment. "

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