"In good faith I ordered an applebred Duron 1800 on the 13th, never heard a word from these people until I called on today the 17th and find out that this item wasn't even in there inventory.
This is FALSE advertising to me, I have bought thousands of dollars worth of computer equipment from here and now this happens.
They have lost me as a customer,if something is new and they say they have it, DON'T BELIEVE IT!!"
"I've had many orders from these guys before and never posted - very happy with their service and delivery times. Slight issues with out of stock items (both myself and a coworker had these last week) but that's what I get ordering this close to Christmas.
Items went out today (a day late, no problems) and I'll have them soon enough. I highly recommend these guys. I've started hitting their site before Pricewatches because it's just not worth the hassle dealing with the bottom of the barrel people."
"TCWO IS TOP NOTCH - AND IS FORTUNATE TO HAVE COMPETENT SALESMAN MONTY MILLER ON STAFF WHO IS CORDIAL, INTUITIVE AND FULLY HELPFUL TO THOSE, LIKE MYSELF, WHO LACK THE UP TO DATE EXPERTISE TO MAKE THE NECESSARY DECISIONS PARTICULARLY IN DETERMINING HARDWARE COMPATIBILITY. MY FIRST TWCO EXPERIENCE WAS SUPERB."
"Great... bought a processor, cheap shipping, very quick. Very satisfied, will most definitely buy from them again..."
"I ordered a CPU from TCWO a few weeks ago. It came a little bit later than I would've liked, but I expected the delay from the weekend and thanksgiving. I have had no problems with anything so far, and I will certainly order from them again in the future. Website design is not overly extravagant, it simply works. I don't mind the relatively small selection either, because I know that everything is of good quality. I even got a nice roll of candy in the package, too. :)"
"I've purchased from TCWO quite a few times and they have always been great. This is the first time I did a return, a mother board, I got nowhere with the manufacturer but TCWO was great and fast. Thanks"
"I've ordered from TCWO several times, never dissatisfied. This last order was for a CPU, motherboard, CD-RW, and USB hub. The initial shipping took a couple of days (they did send an email informing me of this and gave an option to cancel the order). CHEAP shipping fee by FedEx! All was well-packed. I couldn't get the CPU/Motherboard to boot (no POST). Requested and obtained an RMA. My credit (actually in excess of their policy!) was refunded to my credit card two days after they received the returned goods.
Many companies will sell you goods at a great price, but very few come through when something comes up such that the buyer wants their money back. TCWO did an outstanding job of this and has secured me as a continued customer through their outstanding service. "
"I have had good parts and service for these guys but with the last order I cant track my order and there phones arnt working. I just want to know where my parts are...
After another phone call to them still no parts....Nobody told me that fedex wouldnt ship anything until monday after thanksgiving...
Ordered some stuff from tiger direct in flordia also on sunday and had it on tues.....Thanks for not telling your customer that nothing would ship until monday...
Lesson learned DONT USE THIS COMPANY BECAUSE THEY DONT GIVE YOU ALL THE FACTS ON THE SHIP DATE......"
"First class company. everything up front and visable. then performance according to claim., #1
I will order again without hesitation."
"What a fast and professional experience I had with these guys! I needed to get cases and motherboards to replace an aging network in a call-centre. Speed was of the essense, and, not only did they have a fantastic price, but my experience with Monty was concise, professional, and thorough. I ordered 6 of their own brand name cases (w/300W), 7 MBs, and 6 AGP cards. Everything
was shipped to me for $6.95?!?!
This was WAY over 200lbs, and arrived, as promised, FedEX Ground
within 3 work-days. I am very pleased, and will buy from them whenever I have the opportunity. Not the best selection I've seen,
but they have everything I wanted (including the KT133A-chipset board, so as to support Virtual Channel SDRAM), and all arrived as promised. My friends in Tampa are right, these people know how to take care of business. Thanks, again, Monty, I'll be in touch. You should be in touch with them, too! They are the real deal."
"Quick and easy buy! Lowest price for the item on pricewatch, very easy to do biz with!"
"WOW $6.95 for shipping!! This is my 3rd order from them and I am always impressed. I ordered on 11/2, and received a shipping e-mail on the 4th. My stuff arrived on 11/6. The phone staff is always courteous. I would and have recommended them to others. "
"It was my first experience with TCWO. The selection is good, and presented very conveniently - easy to compare and make decision. I received the parcel just after two days with 'free' FedEx saver. Box was diligently packed and marked. Everything much better than I expected. I'll definitely order from them again."
"I have been buying from TCWO for some time now and their service has always been excellent. RMAs have been easy too. Good prices and selection. Highly recommended."
"I've had good experiences from TCWO in the past, but recently i ordered a case on the 4th of november. I waited till friday until i got an email saying that they couldn't complete my order. Apparently the case was on backorder. The rest of the items were shipped on the 12th, and the case was finally shipped on the 13th, but i was charged when i made the order (money already taken from my account) and they didn't have the product. I highly reccomend that they implement a system that will notify buyers of out of stock items before they are charged for them."