"I have been to several wholesalers. TCW is probably the best. I have only dealt with one person at TCW, Alex (x117). He is a great guy. What I like so much about TCW is there care for the customer. Alex has always spent time with me, helping me make better business decisions. Great Services prompt shipments, and helpful support… over all TCW is a great company. Thanks Alex "
"When making a purchase with this company, keep in mind the sales rep. you are dealing with. If the rep. acts as if you are just another fly on the wall, do NOT expect good service. I have made many transactions and have had only one problem with this company. Once I changed sales rep.s, I recieved better if not perfect service."
"I've ordered several times from TCWO based originally upon friends' recommedations. I've had slow delivery (2 days later then expected in each case) but have always received adequate notification, via email, of their receipt of my order and shipping date with tracking #. Product has arrived very well packaged and in pristine condition. Shipping/handling charges are also very reasonable.
I would prefer to see an "in stock" listing on the website and a little faster delivery, but dealing with an honest company is worth an extra day or two. "
"I just need to chime in here and say that I have ordered from TCWO countless times and I'll never stop. The support is really cool but rarely needed, they ship fast with decent shipping prices, and their product prices are good too! I only buy elsewhere if they don't carry what I need."
"have bought from these people 4 times and each time the ship comformation is a little late
because they deliver so fast it's here already excellent packaging of just what they said
it was with bonus of livesavers (candy) only reason i go elsewhere is if they don't have what
I need (think I want) would recommend to my mom "
"Good in pricing and shipping.
BUT:
The most arrogant and unfriendly service I've ever experienced. In addition the gave me wrong information about the features of a Gigabyte Mobo I ordered. TCWO told me that the board wouldn't have all the features... it actually does. Guess nobody took the time to really check.
It seems their bussines is going so good that they do not need to take care of individual customers.
I would like to shop there again, but after this incident I prefer to choose the other resellers.
I can't trust that company anymore.
TCWO just lost a customer, but I don't think they care to much about that..."
"Website nice. Loads quickly."
"I was extremely satisfied with TCWO's service and performance. I ordered an Athlon XP 2000 from them, it arrived promptly and with no problems. They could stand to have in/out-of-stock information available via the website, but the customer service rep got me that info quickly."
"wonderful company, prompt service, friendly staff, and always kept me updated with how my order was going, this was my first time ordering from TWCO.com but with the good service, i will definately be back."
"I have been doing business with TCWO for approx. 3 years. Being a tech I searched for a company to backup the hardware I use to build and repair the pc's I service. TCWO has meet and exceeded expectations not only from hardware products but freindly courteous service from sales and tech support. How they maintain such rock bottom prices only solidifies my association but lets me sleep at night knowing any hardware problems that arise will not be painful from the tech's aspect. I have worked in the industry since 1976 and have worked for Honeywell Northern Telecom and other large firms and now that I'm on my own I 'm glad to have TCWO to depend on. Keep up the high standards and low prices and I will direct every customer I service to your online store. Thanks TCWO!!!!!!!"
"This was an RMA#43002441034. I had very good service from this company and always have. That is why I shop there."
"I really must apologize to the folks at Thompson's. This is my third or fourth transaction with them and I finally got off my lazy butt to post something positive about them. Their prices are among the lowest around, they ship super fast and everything arrives very well packaged - the LifeSavers are a nice touch! Thanks Thompson's!"
"There was a delay in shipping, supposedly due to an "out of stock" situation, but the order did ship a few days later. Email messages alerted me when my order shipped and tracking numbers were useful in tracking the shipment. Their low prices are unquestionably their strongest attraction."
"I am 3-for-3 with TCWO.com. Each time I got what I ordered (fresh packaging - no repackages or returns), and it came fast. Prices were very good, and I even got some good email advice to get me started when I was building my first computer from pieces. I have bought 2 OEM CPUs so far (without all of that reassuring packaging), and both have checked out legit, according to AMD's little verification programs. So I have no complaints at all.
And, unlike the post I just read, I had no trouble tracking my orders, either through FedEX or UPS."
"My buddies and I are having case wars and TCWO was the easiest online order I placed in over 2 years, not to mention the emails I recieved when my product were shipped!!! Thanks to Cory at the tech support department he handled my warranty claim and RMA with professionalism and super speed!!! Im telling my friends about TCWO"