"I've used tcwo for a couple of years and have never had a problem with them. They've shipped when they said they would and the product has always been what I've ordered. I'll use them again."
"After reading their sales policies I placed an order for a Athlon XP 1700(in stock according to website) and Volcano 6cu+ from them on a wednesday. I was expecting the order would ship lastest by Friday. However friday night, still no tracking number.... Call up on monday, was told xp1700 was out of stock. There was no email to inform me about this. Call up tuesday, my item is shipped, arrives wednesday. Overall good experience, but wished they notified me that the item was out of stock... Nice alternative to NewEgg"
"Ordered quite a few supplies for an Athlon XP machine I'm building. The only parts I didn't order were the case and memory. Shipped same day I ordered, came packaged perfect, prices great. I even like how on their invoice they have comments on where to get warranty service...great place."
"As always a great company to do business with."
"Excellent service. Great Prices."
"Excellent reseller. Purchased on the 13th. Receieved the 14th. All items in excellent condition. Received prompt response when requesting a tracking #. Would gladly deal with again."
"Excellent company to work with, as I have over 3+ years experience with them. Just ordered close to midnight pacific time, and order was shipped by the time I woke up! Excellent service :)"
"An overall great experience, even though I had to return the item, it was my own fault, and they were very understanding and sent a replacement off very quickly."
"Absolutely outstanding service. One item was defective, but customer service was very helpful, and sent me an RMA number right away. Highly recommended!!"
"Bought athlon XP 1800+, Antec 1030B case, and SB live value sound card.
Placed order using UPS ground on a Thursday, recieved products the wednesday, week after.
Products worked, good prices, I'd buy from them again."
"Ordered a Maxtor 60GB D740X 7200rpm ata133 hard drive from them due to the price and no sales tax since I live in California. Received a Maxtor 60GB Plus 9 hard drive. Basically the same but the D740X is 1 millisecond faster than the Plus 9. Contacted them about the error and Suzanne contacted me immediately and let me know that they would basically make it right for me. It was their error. I decided to keep the drive since I don't think I would see much difference in performance in one millisecond and TCWO said they would refund $10, the difference between the D740X and the Plus 9. Anyway, it all worked out with their stupendous customer service. Later I got a call from Jason wanting to help me out on the problem but I advised Suzanne made it right. He was very nice, couteous and professional. TCWO has my future business thats for sure. Oh and did I say the shipping was fast and reasonable? Great people."
"Seller gaurunteed to me same day shipping, for next day delivery, but did not ship it same day as promised. I am very dissapointed based on the comments on this site, I was expecting the best."
"An excellent reseller. Have used TCWO for 2 years and have had no problems. Order conformations are received within an hour of calling in an order via e-mail. Correct working tracking numbers e-mailed same day. Packages received next day (TCWO is only 2.5 hours away) and shipments have always been packaged well. We have ordered CPUs, Motherboards, HS/F, RAM, Hard Drives, CD-Rewriters, Modems, Bundles, and Barebones. Only 1 item required an RMA (IBM drive failed 25 days after purchase) and exchange was quick and easy. Will continue doing business."
"I just wanted to write and let you know that your company is by far
the best out there. Your sales and technical support staff are
knowledgeable, courteous, and prompt to respond to questions or
requests.
I have been ordering form your company for over two years now and I
have had nothing but great experiences. The prices are reasonable and
the shipping costs cannot be beat. All orders are processed promptly
and arrive as promised.
Keep up the great work and thank you.
"
"Very satisfied, everything arrived. One item was backordered and shipped a day later than the rest of the order with no problems. Packaging was very good and everything is as expected."