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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-07-22

Great

"Was great will order again."

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3/5

2020-07-21

B-

"Products good. Shipping could be better. Multiple shipments didn't seem necessary"


5/5

2020-07-16

Completely Satisfied

"order was exactly as described, delivery was prompt. Definitely order again. "

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5/5

2020-07-14

fast shipping thanks

"got the jigs in time for the weekend"

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5/5

2020-07-11

Great product and fast shipping.

"Great product and fast shipping."

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4/5

2020-07-07

Good

"Shopping was easy. Placed order. Received all but 2 of my items which I received an email several days later stating that this item was out of stock n was refunded for paid items. Shipping was fairly quick. Received items in great condition. I have purchased from this business several times n reccomend them."

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3/5

2020-07-05

Competitive pricing and delivery for in stock items

"The prices were competitive and shipping of in stock items was good. I did order something that I was informed was in stock but was actually backordered. When I sent an email to cancel the item because it was a month out, the item was sent anyways. "

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5/5

2020-07-04

Excellent on line fishing store.

"convenience and great selections "

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3/5

2020-07-02

Like the selection, but took a WHILE to get order in...

"They have a great selection, but fail to let you know an item is NOT in-stock when you order it. Took a MONTH to get ALL of my order in. I was expecting the items ordered within a week or two, as it appeared they had the items in stock, but turned out not to be true once I placed the order. If it shows you have so many in stock, I kind of expect a much more timely delivery of the order. One of the reasons I put an order in with Tackle Direct and not Amazon.com or BassPro Shops, is they didn't have the items I wanted in stock and Tackle Direct claim to have them. So I was expecting to get items much quicker than I actually did. That's my main disappointment in my business dealings with Tackle Direct. "

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4/5

2020-07-01

Would be a 5 but my last order was missing tackle

"First I love the site an customer service has bin helpful when I was finally contacted but I still haven't got the 6 jigs j was short four first understandably wasnt in stock it happens then I spend another hundred or so an my last order was short 3 jigs an they were in stock smh but **** happens it's just its bin weeks I was like look I dont care the size as long as the colors the same molix nano jigs blk bl an purple or blue gill "

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5/5

2020-06-30

Takin it to the Limit

"Catchin um good....nice stuff you got there"

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1/5

2020-06-29

Damaged rod

"The rod I ordered is damaged and no one will return my emails about getting it fixed/replaced. Tackle direct customer service is absolutely horrible from my experience. I received my rod 3 weeks ago and still have not heard back from anyone after emailing customer service. I had to pay $8 extra to have my rod shipped in a heavy duty rod tube to protect it during shipping, which no other company has ever charged me for, then when I pull the rod out of the tube it was damaged anyways. The damage has to have happened in the warehouse prior to shipping because the guide was bent over but the shipping tube was not damaged at all. This is the first order I've ever placed with tackle direct and will be my last due to the lack of customer service. "

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1/5

2020-06-28

No communication

"I placed an order around June 1. I placed the order for 1 billfisher rod and 4 penn pursuit combos. I got the billfisher a couple weeks later. I sent 3 emails to tackle direct and posted on the THT with no response I had to dispute my transaction and eventually got my money back from my bank. I had a trip planned and I had to go buy these combos elsewhere. Now yesterday I see they have shipped. If I’m charged I’ll dispute again because I do not want them now. My last name is Wiley. However I doubt I’ll get a response to this also. If you don’t have it in stock how about not charging someone until it is. My number is ***-***-****"


2/5

2020-06-26

"Somewhat dissatisfied it took 4 weeks to receive my order, while my credit card was charged when order was placed. Also, I sent an inquiry email and never received a response."


1/5

2020-06-25

Won't order from this site again

"I ordered on May 26 and when I learned the product was "out of stock" , I tried to cancel the order but I never received a response. I finally received my order on June 22 a full week after I needed the items. I will not order from Tackle Direct again."

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