"I would prefer a longer sleeve length by an inch to inch and a half 32 inch pant length also"

"I was completely satisfied with the service."

"Answered nicely and provided reasons for not giving discounts to some items purchased. Would love more free shipping throughout the year. Your clothing is not evenly proportion to the size listed. Give better description and more color variety."

"Always a positive experience!"

"There was quite a lot of background noise during the call and I even remarked to the associate that it sounded like she as at a party. The associate responded that it was not a party in the background."

"Thank you for making exchanged quick and easy!"

"I wish my favorite tees did not fade so quickly, that has only been happening for the past couple of years"

"Representative was lovely. Very knowledgeable, helpful and just delightful. Felt like I was talking to an old friend. Excellent customer service and communication skills. Thank you and Merry Christmas!"

"The representative was wonderful , kind, & helpful!"

"Always a good experience at Talbots."

"So incredibly helpful , kind and courteous. Resolving my problem beyond my expectations"

"Associate was easy to understand. Conversation was quick and efficient."

"I live in the US and have made many calls to Talbots to order and have gotten numerous cs representatives whose English is too difficult to understand. Several times I have just not ordered because of the frustration."

"This was my second call because the first call with Thai was ending when he hung up on me or we were disconnected. I thought maybe he would call me back but he didn’t so I called back. My second call was successful, I had to exchange a sweater that was a different price on line. I also had to have my name changed and that was also successful. I enjoy when I am wearing my Talbots clothes and I receive comments. Thanks for being helpful"

"Length of wait was 30 plus minutes"