"The associate totally understood my issue and was able to resolve it right away."

"Great music on hold last night"

"I received a gift which I returned for a credit. I've never shopped at Talbots before. I found an outfit meeting my needs and was unable to utilize my credit online. My associate on the phone was quick to resolve the issue, placing the order for me!"

"Contact person was polite thorough we even laughed together at one point very efficient"

"Everyone is very courteous and helpful!! A great place to shop!"

"I love the Holden and Solomon Pond Mall stores in Massachusetts . I do not like the store in the Natick Mall the manager is mean and unhelpful"

"My experience was great. I didn’t have to hold long before being connected with an associate. The whole process was smooth."

"Ordering was easy. She located everything quickly"

"It was so nice to speak with someone I could understand and who understood me."

"Phone person was fabulous and resolved my issue. However I originally ordered the item to be picked up at the store and my order was cancelled because the store didn’t have it. Neither the store nor Talbots contacted me to tell me."

"I was not able to use a promotion code. No idea why."

"Sorry to hear that when you don’t use Talbots credit card for awhile it is terminated."

"I will be a customer of Talbots for all my significant choices. They are always of good quality and fun to ware."

"I used to have no problem placing an order online but lately it has become almost impossible to get it done. When I call Talbots they say that the problem is most likely that the system was very busy at the time that I tried to place the order. It has become very frustrating to order online now."

"The five dollar shipping was not working."