"I did not have to wait long for the associate to answer and the call was completed very efficiently."

"I was pleasantly impressed with the associate and was treated with respect, kindness and understanding."

"While I think most products are good quality, others are disappointing."

"The associate that I had was very nice. She was not in some foreign country so that I could understand her. She knew the product and it was a pleasure dealing with her."

"The representative was delightful! I learned something important: You can use a reward online, but the poster version will still come."

"She was extremely good and far exceeded my expectations. She helped me locate some pants which I did not think could be found. She spent quite a bit of time to resolve my problem"

"The first associate I talked to was less competent than the second (Haven within). She was very knowledgeable and was able to do what was needed."

"Talbots website is often not working correctly and I’ve had to call to place an order. I pay my bill in full monthly however, the interest rate your credit card charges is ridiculously high."

"It was great to talk to a real person and complete my order. Shopping online is very difficult and frustrating for me so it was wonderful to talk to a pleasant and very helpful person to order my items! Thank you Talbots!"

"The employee seemed helpful, however , I received the wrong COLOR & SIZE of the shoes needed for an event. Shoe is now not available in my size & color."

"It was very easy to order and the associate was so helpful!"

"I believe the young man’s name was,Jerry. He was probably the most efficient associate in my 40 years of ordering clothing from Talbots.My order was placed and e-mail confirmation received, in about 3mins. Excellent service"

"Give a raise to person who helped me. In"

"This was a gift and he was unable to send gift receipt"

"They are always helpful either in store or over phone!"