"My closest is only Talbots clothing"

"Please bring back the capability to print the chat conversation. This is critically important so that customers don’t bear the burden, frustration and irritation of taking several screen shots of the chat conversation, then needing to save those multiple screen shots somewhere. This is directly connected to customer service. While the issue may be resolved with the Talbots rep, the positive feelings go away /wane when the customer has to take several time consuming steps to save the valuable chat that contains valuable information on how the issue was resolved. Again, please print back the print capability so customers can, once again, print or save chat conversations."

"Very pleased that my problem was understood immediately! It was complicated, but she caught on the first time I stated my concern!"

"I have been a long time customer of Talbots. I would say more than 50 percent of my clothes comes from Talbots. I don't shop as much not that I am retired. I don't have the same need for clothes as when I was working. My interactions with everyone I have dealt with at Talbots has been positive."

"She was very considerate and knew her stuff. She was easy to talk with and understood my request."

"Salesperson was friendly, helpful"

"Customer service representative provided excellent service!"

"I love the quality of Talbot's clothing. I wish they would carry more pants in a Curvy Style. Cannot buy Curvy Pants in stores.My velvet pants were very well wrapped and not bundled up as previous shipments I have received from Talbot's. Very happy with product!"

"Talbots people are the Best"

"It was a very busy day. Talbots was having the first day of their Black Friday sale. I know the operators were very busy, so there was not a lot of time for pleasantries. Talbots operators are always wonderful!"

"My was canceled because I didn’t pick it up in 3 days at a local Talbots.I was unaware that this was the policy. I wasn’t even sure my order was placed."

"Love Talbots clothing. Always great fabric and long lasting. Some pieces I have are 15/20 years old. They are quick to fix if there is a problem. Most items are worth the price."

"The phone experience was very professional!"

"I had received the wrong item in an online order. The associate who helped me over the phone was very nice and helpful. She reordered the top I wanted and I received it the very next day. Excellent customer service!"

"The experience was excellent! She took very good care of me and used all promotions she could. I would not needed to contact customer service if my order had not been divided into 2 deliveries and the second one had not been handed off to USPS. Everytime an ordered us handed off to USPS it is returned to sender because they claim there is a problem with the address. But that is the same address that UPS made a successful delivery for the 1st part of the order. Always problematic when there is a hand off to USPS. Never seems to get to the intended recipient. Might make me think about ordering from Tabots if you continue to use the USPS delivery hand off option."