"Was getting started with what I wanted and she hung up on me. I wanted to buy three slacks and tops. She did not give me a chance to order before the phone went click."

"Thanks for helping me locate/purchase item I could get in localstore"

"Phone call was fine. The store here has extremely limited merchandise and sizes. The store claims they have stuff in stock on the website when I order store pickup and it rarely happens. I have trouble with sizing as I am tall and often have to return stuff due to the fit when I am not able to try it on. I think the store needs better merchandise management."

"The sales woman was extremely polite and seasoned. She didn’t get ruffled when her computer experienced slow downs. She gave me solid advice on sizing. Very helpful."

"I was really disappointed to learn that Talbots no longer offers gift boxes."

"I had two contacts recently with Talbots. The first was to order a seater and pants. The second was to request an adjustment to the order because I learned that the price of the two items ordered was lowered if I saw the adjusted price. I requested a price adjustment and was told it would be adjusted the difference created to my account. I I have not heard if the items ordered were adjusted as order. Thus I cannot provide the information you ar seeking."

"The whole issue began with the wrong item being sent. I hope that it has been credited and reordered, but was told to take the socks received (not a sweater!!) to the local store, who seemed very confused."

"The person that assisted me was kind, respectful, courteous, helded with my order. She was an asset representing Talbots"

"Thankful for being able to order gifts via a realPerson!"

"Excellent. Efficient and pleasant to talk to."

"always good service better than other clothing companies I have dealt with Clothing made well"

"My experience over the phone was very good."

"The pants were just rolled in a plastic bag with VERY crumpled tissue paper. Zipper was wide opened. I would think twice before ordering on line with Talbots"

"The phone experience is always top notch! What is frustrating is the website. And this is not the first time I have had to call instead of ordering on line. This is the only site I have issues with. Sometimes I just give up and dont place my order. Please fix this"

"Delivery said pkg was delivered. We have to sign for any delivery made here. It was never signed for. You willingly made a replacement for which I am very happy. Part of why I shop Ztalbots"