"Associate was very helpful."

"You should explain your exchange policy better."

"The lady who took the order was so helpful like the quality of Talbot clothes I know what the fits and sizes are easy to find beautiful clothes got a Talbot wardrobe"

"Talbots sent me a $25 coupon but I was unable to use it. Most close don’t fit because they offer very little tall. The sleeves are not always long enough and most dresses are too short. I like the styles though and sometimes I get lucky. I’m 5’11”. Sometimes I can let the hem down on a dress. I would like to see more wool and less polyester-blazers, coats and sweaters. More natural fibers. Cashmere scarves. I like your holiday and cocktail clothes. I buy outfits every year for the holidays and fundraisers. Nice catalogs and nice sales ladies. I like your summer tops and colors. I like thin cotton in the summer. Please send me more catalogs. I don’t get them regularly."

"The web site would not let me enter my $25 Classic Awards so I had to call and have an associate place the order for me. This is ridiculous. Why send them out and then make them hard to use? I ended up not buying the 2 items I'd tried to buy the day before. So I only bought one instead. I love getting the awards but this was frustrating!!"

"Took the time off to listen Very professional"

"The lady I spoke with was very pleasant and helpful."

"Talbots has been my favorite store since college, I love it! Three years ago we moved and there is no Talbots’ store here me, so I order on-line! I’m very happy that I can do that with no problems!"

"Talbots needs to have more items in smaller sizes. My size is petite 0, and can never find pants in that size because the supply is too low!!"

"My issue was on 60% off items on 3+ items. I wasn’t aware that one of the colors was not 60% off so I was concerned and made the phone call to Talbots customer service."

"Nice phone person. Great service."

"It would have been helpful if he could have resolved the issue of an incorrect address while on the phone. Instead, he provided a number in eastern time - I am in Pavifictjime - to call. I would have liked to fix the problem in one call."

"Always easy to place an order"

"The initial person I spoke with was very hard to understand ( very frustrating), yawned while talking to me and had to forward my call to customer service to answer my question. Cringing I dreaded who might answer but I was able to understand this gentleman and he was very helpful."

"Talbot’s has been my go to shopping spot for over 50 years!"