"Very satisfied with the person that ordered for me."

"Persons was very polite and helpful."

"Charm was so good at her job. She was understanding and knowledgeable of my issue. She helped me get through it. I appreciated her!"

"I am very happy with the people who take orders via telephone. Always pleasant, helpful and professional."

"When I purchased a $200 suit jacket, I expected to receive it nicely folded in a box. What I actually received was a suit jacket rolled in a ball in a plastic bag. Really? That disappointed me."

"The Customer Service Team and store associates at Talbots are ALWAYS excellent! Knowledgeable and efficient at their role."

"The associate who helped me with my order was great! But Talbots sadly didn't make enough of the color brown in it's items. It's in all of your catalogs but unavailable when trying to order."

"Excellent… did not have my charge card available, she verified my information, and processed the order. "

"The Associate placed the correct order for me and gave me the instructions on how to return the items."

"Great assistance and quick respinse"

"The robes that were ordered for me were not processed even though I was told they had been! Waiting and many calls to find them was very frustrating and now I have nothing for my grand girls! I think Talbots should substitute for their mistakes of selling merchandise that is out of stock!"

"The wait time to speak with someone was minimal. In the past it has been a very long wait."

"My comments are directed at my 1st(there were 3 total)conversation which was my original order. Totally wrong after I guided the associate ( I am an 18 yr retired associate) I explained emphatically the difference between billing and sending info. Most important because I am not at mt residence (billing) for a long time as I am a snowbird. He STILL managed to reverse billing & sending info & so it is on the way to a vacant address. He also charged shipping. I called within a few hours to cust service to cancel the order which I was told they did. Two days later I got a confirmation that it was still sent ( to the vacant Florida address). The person taking the ordering was not trained competently. And the 2nd person assured me it was cancelled and not going to Florida but Apparantly on the way according to my confirmation."

"I went to the store and the young girl was very helpful. She was very knowledgeable and sweet! She made me feel special. All employees should be like her! I will be back."

"Would pay more for USA made clothing"