"She was extremely friendly and helpful in with not only my return. She reordered several items in different size and showed different pattern I. One of the shirts."

"Call with Tawanna was excellent. She took time to listen, check info, clarify and ultimately have a reasonable answer. The initial call to Eric/aeric sp? Who was not knowlegeable and ultimately confused shipping and billing names and addresses despite being repeatedly corrected. More than a 30 minute call to still have order incorrect."

"Your estimated shipping times were totally inaccurate…My package was received a week after I left my daughter’s home in Colorado and had returned to Indiana. I had to reorder.. The whole thing was a nightmare !!!"

"Your person was extremely understanding about the stolen contents of my package. He also handled the replacement situation quickly and with grace. I love the quality of your products and will continue to shop with you."

"Your shipping times are too long!"

"I couldn’t be more pleased with the service I received"

"Phone associate was very capable and patient.Overall sizing has not been reliable."

"The call was great, your website would not let me complete the order, so I called."

"The women I spoke with was so kind and helpfull. Wish she was my own persona;l shopper for me!!"

"I was shipped the wrong item—not the one I had ordered. The customer service representative handled the issue professionally, succinctly, and personably. It was resolved within minutes."

"She was wasn't as friendly but fully understood my request and promptly provided the price adjustment."

"My agent was wonderful. Fun to hear her laugh when appropriate. She offered different possible solutions and helped me implement them."

"I have had to call Talbots to place my last couple orders— sometimes waiting a long time. I place tge order and my info is automatically entered, but when I place the order, it does not go thru. It leaves message that I need to call. Very annoyiing."

"The slacks sold for everyday wear seem to be less and less well made. I do not appreciate the inset as the seems seem to hold on to lint. Also, they look cheap with the stripes or inset of material down the sides. I would gladly buy the slacks sold a few years ago in their place."

"An item that was in the catalog was not available online with the current item number. I called and the customer service person heard me and found a solution for this issue. I was able to order and now will enjoy the top that I bought."