"Took too long for me to re4ach the associate."

"the phone associate was GREAT! the website was really frustrating, unable to complete the checkout three times and deleted my cart each time, thus the call."

"The associate was very friendly, proactive and motivate me to use you again, even though I do feel the prices are somewhat high at times"

"He was able to help me with my exchange and my returns. I was so happy after my call that my issue was resolved easily."

"Excellent & efficient service"

"Customer service was great…i might not have had to utilize them if my order had an option to edit once I clicked “ enter order “"

"Very satisfied with the associate. She was very patient with me and totally understand my situation"

"The woman who helped me was wonderful! Solved my issue completely to my satisfaction."

"Too many times I had to say are you still there. Then he would answer me."

"Being from Canada I would prefer Canada post not UPS as I end up paying double as I have to pay UPS"

"The associate was helpful and made the transaction smoothly."

"Although the associate answered my question (why I was being charged tax) she did not realize that Talbot’s was doing a one day 50% off deal so did not charge me correctly. On another note, I would like to say how sad I am that I can no longer wear Talbot’s clothes. I am elderly, my body has changed, and now the clothes I like from Talbot’s are too tight in certain places, to long in others, and just generally do not fit. I see other women like myself who used to swear by Talbot’s, wandering lost in your stores. It’s a sad moment, and I feel abandoned. Elderly women still have money, still want nice clothes, and want to look attractive but can no longer shop at Talbot’s."

"I am very pleased with Talbot's in every possible!"

"I could not apply my discount online. Not sure if it was resolved."

"My order was sent to the wrong address. I caught this from a text message I received on the order status. I’m still waiting on a credit to my account."