ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.45/5
Chance of future purchase:
3.28/5
Shipping & packaging:
3.10/5
Customer service:
3.13/5
Return/Replacement policy:
3.38/5

5/5

2024-12-20

Fastest curbside pickup EVER

"I love using curbside pickup for obvious reasons. Ii recently placed my first drive up pickup order from Target and it was by far the quickest pickup service I’ve ever used! I was beyond impressed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2024-12-20

Perfect in every way!

"The FAO Schwarz stuffed animal I purchased was the lowest price compared to any other store that was currently carrying it. Upon arrival I could tell it was handled with far more care than what you’d usually expect. It was in flawless condition, wrapped thoughtfully and arrived insanely fast. Sincerely, I couldn’t ask for more. This was a gift for my nephew and I’m super proud of myself for making to the decision on buying it from Target since it was handled with so much care. I will definitely be looking to you first for purchases in the future. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2024-12-20

Delivery date is VERY inaccurate.

"Item shipped the day after ordered which is great! When ordered, the website and confirmation email had a few day delivery date. When the item actually shipped the delivery date was a week later than originally expected. Would have been better to just go somewhere else that had it in stock in their store. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2024-12-20

doable

"The prices are alright, still competitive. Although the quality of the 5$ bin area ha decreased I used to find such good deals there for good long lasting items now it's more like temu Ali express quality. I don't know times are tough I guess
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-12-20

Quick pickup

"Items were ready for pickup in a timely manner and everything that I ordered was in stock. "


1/5

2024-12-20

Poor customer sevvice at Target.com

"Still on a chat after 2.5 hours for missing gift card! Haven’t heard anything from chat (supervisor William) for 2 hours now...no "thank you for your patience", no "I am still working on this"....I think they are hoping I just go away! Never again! Would not recommend! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-12-20

App Frustration

"App difficult to navigate, and not consumer friendly imo.
I ordered and paid for item on app that target said was available. At pickup/ship time, target says item no longer available, and substitutes a more expensive item.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2024-12-20

Deliveries are not timely as indicated when ordering !

"Still waiting for my Dec 18th delivery. "

Detailed Review Benchmark + -
Overall product shipping and delivery process

2/5

2024-12-20

Damaged

"The box is torn up and halfway open and the item looks like it was used and sent back and they resold it. I’ll Be bringing it back today "


5/5

2024-12-20

Amazon customer service

"I live in Alaska, my family lives in California and I was Cautious, not knowing what to expect, afraid of any hidden fees. Turns out, there was nothing to be worried about.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2024-12-20

Target sells stuff not in stock

"Ordered something for speed and convenience. Turned out not in stock and no refund. Boo Target, terrible!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-12-20

Don't order online pick up

"They'll forget to bring some of your bags out to you and they could care less that you have to drive back"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

3/5

2024-12-20

Need better customer service.

"The app defaulted to the wrong pick up location and attempting to contact that location for assistance was horrible and simply fixing the problem in the app was very frustrating. Also, a purchase for cash option would be nice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2024-12-20

Store inventory when under 3 items should just automatically be zero so not to waste time. Let in store folks find those low qty counts

"Multiple online store purchases only to be out after each 2hr wait period. Without knowing how many items originally were in stock. When under 3 items wish online would just default to 0 to not waste online purchase orders. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-12-19

Average Target Experience

"Well organized and thought out catering to the customer at every turn."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges