"Loved the experience with The Digital Hunter. I love the fact that they called me to verify that what I ordered was what I actually wanted. I hope to do more business with them in the future. Not super excited about restocking fees, but I realize that it does take time to re-inventory stock. Other than that overall experience was good, although twice i called had to wait about 5 minutes on hold to change a delivery address."

"Great website with great prices and selections. Customer service was top notch. Very knowledgeable and helpful. Ben, in customer service, made my buying even better with his advice and knowledge of the products. Would and will recommend your site to anyone buying a camera."

"no comment at this momment thank you."

"The sales person by the name of Ben was very helpful. He suggested a better lens and explained all the differences. He was patient enough to let me ask questions and add an extra item to the order. When I called back with another question he was quick to resolve my doubts and answer my questions. I appreciate him giving me his extension number so I know he is not avoiding my questions. I am a novice photographer but I enjoy using good equipment. The sales person was Ben at ext. 100. Thank You "

"I am a concerned first time shopper with The Digital Hunter.
My order was for a Nikon lense; when I called to confirm the order (a very strange practice) I was told a new model Sigma equivalent was more up to date and a better choice, and if I disagreed I could return it.

I left two voicemail mesages regarding returning the Sigma lense, which is a very poorly designed product. Finally I reached a rep, David, who helped me orchestrate the exchange.

Hopefully the new lense, when I receive it, will satisfy my need.

"

"I am happy with the adjustment to my bill.
I was worried when I read the Draconian charges
for returns, refusals etc.
However the agent in customer service was understanding
even offered a full reefund assuring me that I need not be
concerned with those percentages mentioned.
I have not received my order as yet so I cannot comment
any further until my purchase arrives."

"I really appreciate all of the help that David supplied during my call. He was very informative. I look forward to receiving my purchase. My experience with The Digital Hunter thus far has been great."

""Be VERY carefull with this company. I only wish now I had done better research as I would have not gone through this vendor. But I have just finished my order. I asked to canceled right after (non order related), but was quickly reminded of the no cancellation policy. They did try to call me I understand(but on the road on business). Like many of the reviews on this site, they got me with the lower price of the so call "imported model" vs the USA model. They also gave me a discount (on the call of oh yes we have to check your credit info)...which apparently now puts me into a non-refund policy because of the small discount. Although it's my responsibility to check the entire site for purchase policy...a customer responsible agent should have pointed it out. It just felt wrong on the call...I should have listened to my instinct. I'll update once I receive my product and verify with my shop that that camera is legit(not implying it's not).

I would NOT recommend this site...Boy I don't every write this kind of review and it doesn't feel good to do so."

"I am going to may this real quick.. Digital Hunter is a scam, My daughters Birthday present has turned into a very upsetting thing for our family...They lie, one lie after another!! They are very rude and manipulative. I deal in customer service daily and would NEVER treat a customer as the way we were treated! DO NOT BUY FROM THEM!!!!!!!!! Anyone that has, I hope you have reported them to BBB. We are. We also have investigators that have already placed orders and they are already caught in their crime!! What they are doing is against the law........AND WE STILL DON'T HAVE OUR CAMERA!!!!"

"UPDATE: Once I posted the review (below), Ben from Digital Hunter called me by phone and asked what he could do to "make it right". We settled on an additional rebate of $50.00 to compensate me for having to run out tonite, before getting on the plane at 5AM tomorrow, to Best Buy to buy the spare battery for the camera that I was to have gotten from DH. Good news: They DO care about bad reviews and DO care about making it right, or at least trying. Bad news: now I've got to go out and HOPE to find a compatible battery pack. Ugh.

AWFUL AWFUL AWFUL. DO NOT BUY FROM THIS COMPANY. They offer the lowest price on many items but then call to push hard for an up-sell. I ordered a digital camera and then was pushed to buy "error-free" data cards and "high-density" batteries.....all bogus. Finally got the camera, but without the extra battery and charger that I paid for. Now when I call about the battery, they give me a "tracking" website that doesn't appear to exist."

"I was pleased with my dealings with the Digital Hunter. The staff was friendly,efficient and knowledgeable in the area of digital camera equipment. They were also professional in handling my order in prompt fashion. I will buy from the company in the future. "

"Trust your intuition. Be careful and read reviews before placing an order."

"Digital Hunter and Canon are perfect partners. While Canon is the undisputed King in digital photography, the customer service at Digital Hunter is next to none. I made an order for a camera and lens then later realized due to my error one of the lens was not included in the package deal. You can imagine my concern when the order is over 6K and package deals are usually final! When I called them back and told them my situation, I was told that the order had already shipped. That's when Josh in customer service came to the rescue. We hashed around ideas and he offered me the lens in question for a sweet deal I couldn't refuse. Remember, they already have the lowest prices on the web so to offer an additional substantial discount is just unbelievable. Also worked shipping around our upcoming vacation. No sir, I just can't say enough good things about Digital Hunter. Not only do they have the best prices but also a customer service that goes the extra mile. They stress customer satisfaction and they sure deliver. And on top of all that they even changed the complimentary lens to a mount that would fit a camera I already had! Now, it just doesn't get any better than that. Kudos to Digital Hunter.

D. Smith
Oklahoma City"

"The price for the product was really fair from this company. You probably need to know exactly how much you want to spend and what product you want o buy, but this is general observation/comment with any purchase on the web… This part maybe slightly confusing, but overall experience with the company, and particularly with customer service representative Steve was very positive. He was extremely helpful helping me with what is the best option for me to buy and gave me a good deal for the equipment that I bought. He sounded really genuine. The package arrived promptly and in a very good shape. So, overall experience with the company was suppressing good. This probably one of a few photo web stores which would help you with your purchase. I can and I will recommend this company to my colleagues and obviously going to buy more equipment from them.
"

"Be very careful! Had I stuck with my original on-line purchase versus calling the next day and adding on a flash to my camera purchase I probably would have decent things to say. However, given that I ended up speaking with someone about my purchase, I ended up with an upgraded camera($200 more) from my original purchase, plus a $300.00 item that I didn't request. When I called for a refund, I was told I would get a return authorization via e-mail. I sent two additional e-mails and another long distance phone call trying to obtain the RA. I don't plan to ever do business with The Digital Hunter again. "