"The worse of the worse. It's not a serious business. It's a scam. "
"I cant be more happier with this site. I always feel confident that my purchases will be correct and exactly what I expect. I have had a few small issues with damaged items being received but it understandable that anything can happen during transit. But Webstaurant has always made it right by me on those rare occasions. "
"easy to find the items i needed and well priced"
"WebstaurantStore .com keeps us supplied with our favorite Red Plum Nantucket Nectar. Very grateful to have this source. Live Chat is great and customer service is fantastic."
"Excellent products for my business. "
"The website was extremely easy to navigate. The selection of products and the pricing were excellent! I will definitely order from them again!
"
"I love that when an item is out of stock, I can sign up for a notification to be sent when it comes back in! It has been a huge help during this COVID-19 situation. The people on chat have been very helpful and friendly as well!"
"Outstanding Service, Just like the Military. USMC
MGySgt/Semper Fi
"
"I ordered food handler gloves since wearing gloves is the new norm. I ordered on April 1st at 3pm and they were on my doorstep 31 hours later with ground shipping. Amazing! Thank you for the quick delivery for a must-have product. "
"I definitely recommend taking advantage of the plus shipping membership. I dont order my food from here but everything else is way cheaper than going through a distributor. An added benefit-- the live chat is helpful for any problems. Shipping is typically quick and affordable with the plus."
"ordering through webstaurant for the past 6 months about 7/8 orders, no problem"
"Good experience ordering. Products are good quality. The only negative is that shipping is too expensive in my opinion. "
"I like ALL the items I bought from you. My kitchen manager like,s the oven gloves, plates, monkey bowls and mop bucket. MY JOB HAD TO SHUT DOWN BECAUSE OF THE CARONAVIRUS-19 WE SHUT DOWN MARCH 17TH OR 18TH. AND NO JOB RIGHT NOW AT ALL. WISH YOU HAD A 2ND WAREHOUSE OUT HERE IN THE STATE OF CALIFORNIA AROUND THE CITY OF ONTARIO, CA OR NEAR IT SO I COULD WORK IN YOUR WARE HOUSE OUT HERE IN CALIFORNIA. THANK YOU FOR YOUR WONDERFUL ITEMS. "
"Very satisfied shopping was easy ,as was check out also . I'll see how long it takes to get what I ordered then give a second review. "
"Webstaurant treats my personal orders as if I was a big business!"
A rep from WebstaurantStore, Webstaurant Store, has responded:
“Thank you for your review. I do apologize for any frustration surrounding your recent order. I see that you had placed an order for hand sanitizer that had to be cancelled and refunded due to no availability. I reviewed the order and see that we advised you, starting on 3/3, that there would be a delay in getting these items shipped out to you. More recently we were advised by the manufacturer that they did not have an estimate of when the backordered items would be back in stock. I apologize for the inconvenience, however due to COVID-19 there has been a shortage of sanitizer and other supplies. If you have any further questions or concerns, feel free to reach out to us at Help@Webstaurantstore.com. ”