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Product & services pricing
3.25/5
Chance of future purchase:
3.25/5
Shipping & packaging:
3.25/5
Customer service:
3.34/5
Return/Replacement policy:
2.50/5

Verified
5/5

2020-04-05

"Easy Self-service as always"


Verified
5/5

2020-04-03

Surprisingly sophisticated web site behavior for retail

"Between Shopify and its imitators, the independent e-commerce web sites are pretty much the same (unless they are horribly obsolete). Webstraurant Store seems to have people that really like to add little touches here and there to make it an unusually nice shopping experience
Their inventory, or immediate lack of some of it, is beyond their control, but they are clear about what they can and cannot deliver
"


Verified
5/5

2020-04-02

ping pong - CV19 Distraction

"Our Ping Pong table has never gotten more attention before this unimaginable time! Suddenly we realized...our paddles are completley dilapidated! Had never herad of you guys ( I googled, ping pong paddles)! You had THE best price of anyone...by far! Your website is awesome...I''ll be back! Thanks so much, stay safe...WASH YOUR HANDS! Deb"


Verified
2/5

2020-04-02

"Website horrible. I get notifications that items are available when I go to purchase it can’t find my account "


Rep reply posted 2020-04-03
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review. I am sorry to hear that you had trouble on our website! If you have a registered account with us, you can login with your email address and password to place an order. You are also able to check out as a guest. If you do not remember your password, there is a reset link that you can click on as well. Please feel free to reach out to us at Help@Webstaurantstore.com if you have any further questions or concerns. ”


Verified
5/5

2020-04-02

Incredible delivery and customer service!

"Professional company with the main goal of customer satisfaction. They have such a fabulous selection of product, and their shipping is amazing at these uncertain times."


Verified
5/5

2020-04-01

Quick Shipping

"Always quick shipping. We are happy to use them again and again."


Verified
5/5

2020-04-01

The largest and best place to buy customer service is unbelievably courteous.

"Fastest and best customer service, widest verity and unbeatable prices , very reliable site they’re my go to on line orders from A to Z ."


Verified
5/5

2020-04-01

"Great service. Prices are good and delivery quick"


Verified
4/5

2020-04-01

Great for hard-to-find items

"This website does have a lot of unique, hard-to-find items (especially now when practically anything with a shelf life is sold out!). My only complaint is their outrageous shipping fees!"


Verified
4/5

2020-03-31

Gotta get the gloves to go with the mask lol

"All was wonderful with my older but ONE area. The shipping was FAR MORE than my order total, sad☹"


Verified
4/5

2020-03-31

Excellent selection, website and customer service

"But it is only possible to enter one billing address, so this can make the check-out process tedious if you have multiple cards with multiple billing addresses."


Verified
5/5

2020-03-31

Oklahoma Client

"We are very satisfied with the prices, product and delivery schedule of the Webstaurant. We have ordered from them for the past two years and never once had a problem. "


Verified
5/5

2020-03-31

"I really appreciate your customer service as a valued customer. Truly, a valued customer."


Verified
5/5

2020-03-30

"Very organized in categorizing easy to use menu with item picture. Has everything you need and very clear on what’s available or yet to come
LOVE IT.
"


Verified
5/5

2020-03-30

GREAT BUY

"Had item needed at good price. Thanks"