"I always go to this site for fair pricing and quality goods. Descriptions are accurate. "
"The order form said, "Free shipping". I was charged $ 15.94 for shipping.
How can I get the shipping fee reimbursed?
Thank you.
Martha Blumberg"
"It's so easy and they have everything. It is more affordable than my local brick and mortar store. My pub is expanding to it's 4 bar and have been so happy with the large equipment delivery and condition. All good."
"Really great. They have products at this terrible time. I am so thankful for them and will be using them again next month"
"Easy Self-service as always"
"Between Shopify and its imitators, the independent e-commerce web sites are pretty much the same (unless they are horribly obsolete). Webstraurant Store seems to have people that really like to add little touches here and there to make it an unusually nice shopping experience
Their inventory, or immediate lack of some of it, is beyond their control, but they are clear about what they can and cannot deliver"
"Our Ping Pong table has never gotten more attention before this unimaginable time! Suddenly we realized...our paddles are completley dilapidated! Had never herad of you guys ( I googled, ping pong paddles)! You had THE best price of anyone...by far! Your website is awesome...I''ll be back! Thanks so much, stay safe...WASH YOUR HANDS! Deb"
"Website horrible. I get notifications that items are available when I go to purchase it can’t find my account "
“Thank you for your review. I am sorry to hear that you had trouble on our website! If you have a registered account with us, you can login with your email address and password to place an order. You are also able to check out as a guest. If you do not remember your password, there is a reset link that you can click on as well. Please feel free to reach out to us at Help@Webstaurantstore.com if you have any further questions or concerns. ”
"Professional company with the main goal of customer satisfaction. They have such a fabulous selection of product, and their shipping is amazing at these uncertain times."
"Always quick shipping. We are happy to use them again and again."
"Fastest and best customer service, widest verity and unbeatable prices , very reliable site they’re my go to on line orders from A to Z ."
"Great service. Prices are good and delivery quick"
"This website does have a lot of unique, hard-to-find items (especially now when practically anything with a shelf life is sold out!). My only complaint is their outrageous shipping fees!"
"All was wonderful with my older but ONE area. The shipping was FAR MORE than my order total, sad☹"
"But it is only possible to enter one billing address, so this can make the check-out process tedious if you have multiple cards with multiple billing addresses."
A rep from WebstaurantStore, Webstaurant Store, has responded:
“Thank you for your review Martha. I am sorry if there is any confusion, however our site does not have general free shipping. There are some items that do ship for free, and will have a blue banner on the page that says "Free Shipping!" I reviewed your order and the filters that you ordered do not ship for free. Please feel free to reach out to us at Help@Webstaurantstore.com if you have any further questions or concerns. ”