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Product & services pricing
3.25/5
Chance of future purchase:
3.25/5
Shipping & packaging:
3.25/5
Customer service:
3.34/5
Return/Replacement policy:
2.50/5

Verified
5/5

2020-04-11

"Excellent products for my business. "


Verified
5/5

2020-04-10

Easy Peasy!

"The website was extremely easy to navigate. The selection of products and the pricing were excellent! I will definitely order from them again!
"


Verified
5/5

2020-04-09

In front of the curve!

"I love that when an item is out of stock, I can sign up for a notification to be sent when it comes back in! It has been a huge help during this COVID-19 situation. The people on chat have been very helpful and friendly as well!"


Verified
5/5

2020-04-08

"Outstanding Service, Just like the Military. USMC
MGySgt/Semper Fi
"


Verified
5/5

2020-04-08

Lighting fast shipping

"I ordered food handler gloves since wearing gloves is the new norm. I ordered on April 1st at 3pm and they were on my doorstep 31 hours later with ground shipping. Amazing! Thank you for the quick delivery for a must-have product. "


Verified
5/5

2020-04-07

Holy Savings!

"I definitely recommend taking advantage of the plus shipping membership. I dont order my food from here but everything else is way cheaper than going through a distributor. An added benefit-- the live chat is helpful for any problems. Shipping is typically quick and affordable with the plus."


Verified
5/5

2020-04-07

sofor so.........good

"ordering through webstaurant for the past 6 months about 7/8 orders, no problem"


Verified
4/5

2020-04-07

"Good experience ordering. Products are good quality. The only negative is that shipping is too expensive in my opinion. "


Verified
5/5

2020-04-07

love all your items I bought from you.

"I like ALL the items I bought from you. My kitchen manager like,s the oven gloves, plates, monkey bowls and mop bucket. MY JOB HAD TO SHUT DOWN BECAUSE OF THE CARONAVIRUS-19 WE SHUT DOWN MARCH 17TH OR 18TH. AND NO JOB RIGHT NOW AT ALL. WISH YOU HAD A 2ND WAREHOUSE OUT HERE IN THE STATE OF CALIFORNIA AROUND THE CITY OF ONTARIO, CA OR NEAR IT SO I COULD WORK IN YOUR WARE HOUSE OUT HERE IN CALIFORNIA. THANK YOU FOR YOUR WONDERFUL ITEMS. "


Verified
5/5

2020-04-06

"Very satisfied shopping was easy ,as was check out also . I'll see how long it takes to get what I ordered then give a second review. "


Verified
5/5

2020-04-06

A Slushy Queen';s Dream

"Webstaurant treats my personal orders as if I was a big business!"


Verified
5/5

2020-04-06

Great site

"I always go to this site for fair pricing and quality goods. Descriptions are accurate. "


Verified
2/5

2020-04-06

"The order form said, "Free shipping". I was charged $ 15.94 for shipping.
How can I get the shipping fee reimbursed?
Thank you.
Martha Blumberg
"


Rep reply posted 2020-04-15
A rep from WebstaurantStore, Webstaurant Store, has responded:

“Thank you for your review Martha. I am sorry if there is any confusion, however our site does not have general free shipping. There are some items that do ship for free, and will have a blue banner on the page that says "Free Shipping!" I reviewed your order and the filters that you ordered do not ship for free. Please feel free to reach out to us at Help@Webstaurantstore.com if you have any further questions or concerns. ”


Verified
5/5

2020-04-05

Easy Peasy

"It's so easy and they have everything. It is more affordable than my local brick and mortar store. My pub is expanding to it's 4 bar and have been so happy with the large equipment delivery and condition. All good."


Verified
5/5

2020-04-05

"Really great. They have products at this terrible time. I am so thankful for them and will be using them again next month"