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Verified
5/5

2013-07-31

"My item was already back ordered and not in stock. I was contacted the same day and told of the delay in shipping my order. I was given another option and took it. I wasn't kept waiting and my purchased was shipped out the next day. I was really satisfied with the way my purchase was handled. "

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Verified
5/5

2013-07-30

"The service I received from Theestoreonline.com was fantastic. I was ordering a second battery for my camera. They were on backorder for that battery. They gave me a call stating there would be a delay but gave me an option for a better battery that would allow 200 shots more. The extra cost was only for pennies more and there was no delay with my order. I will defiantly do more of my online shopping with Theestoreonline.com. "

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Verified
5/5

2013-07-30

"Awesome experience from beginning to end! Wish all my transactions were this great online!"

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Verified
5/5

2013-07-30

"My experience was totally positive. The sales person had good knowledge of the product I wanted. What I originally wanted was on back order. The sales person suggested something else that lasted longer for a little more money. Because I needed it quickly, the sale person promised to have the item delivered to me withing 2 days of my order. I was not disappointed. The package arrived as promised."

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Verified
2/5

2013-07-30

"I just got a call saying the Canon battery I ordered (that was listed "in stock") was on back order for 5 weeks. After some discussion with sales guy, I accepted a "better" substitute battery. Although the reviews here are good for theestoreonline.com....doesn't anyone else see how many "out of stock" items are being filled by phone call sales. I really wonder about these guys...and their sales methods. Also...what battery can possibly be better than the Canon battery???? "

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Verified
5/5

2013-07-29

"The sales personnel were polite and expedient in getting the product to me. I am very satisfied with the product and the quality of the sales staff"

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Verified
5/5

2013-07-26

"My experience was quick friendly and awesome. The item I ordered was back ordered for 3 weeks. The sales rep noticed I wanted expedited shipping. He called me the very next day in the AM to inform me. Even though I was disappointed since I needed the item quickly, he already had a suggested equal type item. I BOUGHT IT."

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Verified
5/5

2013-07-26

"The estore ended up being out of the product I ordered that I placed last night so they called me promptly this morning to let me know and see how they could fix the problem. Being I had chosen 2 day mail and needed the product right away, they gave me a discount on another product that was similar. I am very pleased with how they handled the situation and will definitely purchase from them again!"

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Verified
5/5

2013-07-25

"Theestoreonline adjusted all prices when it was appropriate to do so, and the staff also provided technical advice that was helpful. Dealing with a merchant that backs its promises and works to educate the consumer is always a plus."

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Verified
5/5

2013-07-24

"The sales rep called me to let me know product I wanted to buy was back ordered several weeks. Instead of having to wait that time he offered me an option that was better than my original request at a reduced amount.I received my order yesterday and am very pleased with my purchase. "

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Verified
5/5

2013-07-23

"The product was very easy to find, it shipped almost immediately!! I'm glad I found this site!"

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Verified
4/5

2013-07-20

"Very helpful, responsive, inexpensive. Will definitely recommend and use again."

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Verified
5/5

2013-07-19

"I was searching for a camera battery and in my list of options, Theestoreonline grabbed my attention because they offered the brand that I was looking for at a sale price. I called to order, very leary about on line transactions, but the attendant told me that I had to order on line but offered me a code that would allow me to get free shipping for my troubles. I completed my order, was happy with the cost and free shipping, expected it in a couple of days. Before the day was over, I received an email that stated I needed to call and resolve an issue with my order. I did, and was told that the battery that was "showing" in stock, was on back order, and offered an "upgraded" version for more money. I decided to cancel the order because I needed the battery right away. The attendant gave me a discount and said they were sorry for the inconvenience, and I accepted. They were definitely quick to try and get with me as the customer, and very helpful in trying to satisfy me as their customer. I really appreciated their help. Thank you theestore.com personnel. At the time of this review, I have not received the product, but have every hope that it will be great."

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Verified
3/5

2013-07-19

"I ordered a battery grip for a Canon camera but, was called the following day to inform me that the item is out stock. They offered me a lesser quality item at the same price (a battery grip that sells everywhere for $69.00 for the $129.99 I paid for the genuine Canon Battery Grip). Currently working with the vendor to fix the issue. Raised rating to 3 stars.

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Verified
5/5

2013-07-18

"Theestoreonline.com is a great place to shop . When you have a question about a product they are very helpful. He answered all my question and gave Me some good advice."

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