"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Can't explain how EASY it is to work with the Whizcells if your phone is not paid off. Followed every instruction they gave me and had no problems receiving my money. Quote was exactly what they said they would pay! Will definitely recommend them!"
"They made the whole process extremely easy. I would use them again!!!"
"I’ve been using The Whizcells to sell my used iPhones for years and they never fail to deliver. The process is simple and they provide packaging if needed. Payment has always been quick. I highly recommend their service "
"ended up not selling to them but they were very helpful and cordial"
"Good. Shipping went well. Price was decent"
"You are given an estimate based on where your phone best lies within three categories; excelled, good and damaged. My phone worked great and had ONE small but decent scratch and I was offered $100 less than my original quote. They need to make more categories if this is the case and be more transparent. I ended up going with a different company and got more than they were offering. "
"fairly simple process, it was easy to send in phone and get paid. I recommend this service to anyone looking to sell their phones.
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"They offered me a very fair price for my phone, didn't try to change it when they inspected my phone & put the money on my bank account immediately. Couldn't ask for better service. "
"I sold my old phone, and the service was very efficient, and quick. I registered my phone and agreed to use the service. A shipping label was e-mailed to be within an hour. I used my own box and simply taped the shipping label. They day after I saw the package arrived, I received another e-mail. The only downside was that they offered me much less than I originally thought ($30 vs $80), but I also understand that the phone was in worse condition than originally thought. The e-mail explained why the drop in offering. I accepted the new price and the next day I had another e-mail with the link to the money. I chose to have the money deposited through my debit card, and it was immediately deposited. Overall, I would use the service again. It was fast, cost me nothing, and I don't have an old phone sitting around or waste my time trying to sell it elsewhere. "
"Difficulty unlocking my phone but was extremely patient and fair. They even increased my offer when it was unlocked."
"We were given a fair price and the check arrived the day the company said it would. We would use them again."
"My phone qualfied as "good" according to their site. After recieving phone they cut offer in half due to defects. They need to be more detailed about what's acceptable for each condition. I took my phone back & sent it elsewhere. Still for a lower price, but at least the 2nd place was upfront with their information. "
“We are very sorry that the transaction did not go as planned. The phone has heavy scratches and a very noticeable burned in image in the LCD. Unfortunately, the more drilled down we get into condition on our website the more difficult it becomes. Every buyback site judges the merits of the phone. The site is to give a good idea for the majority of the phones out there. We still offered a better price than the other company. We did pay for the shipping both ways. You were not out anything and that is what our offer is to everyone. It is a no risk transaction. If you get a change in the offer and do not agree, we send it back at our expense. We appreciate you giving us a chance. ”
"I’ve sold 4 phones to WhizCells and I must say I am very satisfied! The website is very user friendly, the shipping options are great, prices for devices were very fair and everything was done quick! 3 days after I shipped, items were inspected and I received an email to for the instant deposit. This company is 100% legit, fair and will be a company I use for years to come."
"Fast transaction and fast payout"
"told me price and lowered it with gaff inspection results figuring I would just take it but I cancelled the deal"
“Hi George,
Your Galaxy S7 had a noticeable burned in image (screen burn) in the LCD. That is why your offer was lowered. We are happy to ship your device back to you at our expense. That is why we offer to do that. Sometimes there is a disagreement about the condition and we give you a no-hassle return, again, at our cost. You should have your phone back soon. Have a great day!”
A rep from Thewhizcells.com, TheWhizCells, has responded:
“We are very sorry that we were not able to purchase your device. The phone also had a low battery health. It would have to have been replaced for the next person to use the phone. Our goal is to make the site as simple as possible. Our conditions do outline the battery health. As for conditions, there are infinite variations. The reason we offer free shipping to us and back to you as the seller is to give a risk-free option. If we can not agree on the value we ship it back at our expense. Thank you for giving us a chance. ”