"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"It appears that my phone was locked to T-Mobile (Which is possible because I bought it from a phone fix shoppe) and when they removed the screen protector, glass from the crack must have been removed too and so I lost some coins with that as well. Also, they stated there was a broken haptic function too, I’m not a phone technician so if would have not known that. So it is true they will change the price if their originally feel like the first offer was too much, so I received $40 less. They do give you the option to return the phone back to you but I just accepted the lower offer instead because it just was not worth the hassle nor is it worth the wait.
What I thought would be maybe a two week process turned out to be almost month process.
I recommend that if it is not the last few versions of the phone type (IPhone specifically ), to definitely thoroughly research your options before you settle also know exactly everything that is wrong with your phone as well.
Hey, overall they’re still giving you something for your phone so I am grateful. They are great communicators and willing to give you proof of their changes to their best of ability. I don’t discredit the company, its just a little misleading."
"Excellent and easy process; customer service is friendly and prompt. Someone actually responds to you (even on weekends; which wasn’t expected). I will always use this company! "
"Experience went seamlessly. "
"Fast, easy, and overall 5 star experience. Used the insta payout and had them send me a mailer for my devices. Process took under 10 days for both items. Will sale again in the future. "
"After I made the initial why you say sell the phones they sent me an email with the q r code to take to the post office pretty much got it out next day and within 3 to 5 days once they got it I had money on my account okay"
"I tried a different company first and they tried to say my screen was defective which wasn't and only offered me half the price. Whiz paid me exactly the quoted price . Once I accepted they sent the money to my account in 3 minutes. Highly recommend "
"I had a Samsung Galaxy Note 9 that was in MINT condition. This phone looked brand new. The phone was never taken out of the case and never went without a screen protector on it. Not one single scratch or mark on it! I had a friend help me check to make sure the phone was indeed unlocked by putting other service's sim cards in the phone and it was in fact UNLOCKED. When Whiz received the phone, they sent me an email saying that the phone was locked to Xfinity Mobile which is a LIE and the price went from $170 to $110!! They screwed me out of $60! Cheap lying ****! I will never recommend or sell another phone to these **** again! "
"Can't explain how EASY it is to work with the Whizcells if your phone is not paid off. Followed every instruction they gave me and had no problems receiving my money. Quote was exactly what they said they would pay! Will definitely recommend them!"
"They made the whole process extremely easy. I would use them again!!!"
"I’ve been using The Whizcells to sell my used iPhones for years and they never fail to deliver. The process is simple and they provide packaging if needed. Payment has always been quick. I highly recommend their service "
"ended up not selling to them but they were very helpful and cordial"
"Good. Shipping went well. Price was decent"
"You are given an estimate based on where your phone best lies within three categories; excelled, good and damaged. My phone worked great and had ONE small but decent scratch and I was offered $100 less than my original quote. They need to make more categories if this is the case and be more transparent. I ended up going with a different company and got more than they were offering. "
"fairly simple process, it was easy to send in phone and get paid. I recommend this service to anyone looking to sell their phones.
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"They offered me a very fair price for my phone, didn't try to change it when they inspected my phone & put the money on my bank account immediately. Couldn't ask for better service. "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“We are very sorry that we were not able to purchase your device. The phone also had a low battery health. It would have to have been replaced for the next person to use the phone. Our goal is to make the site as simple as possible. Our conditions do outline the battery health. As for conditions, there are infinite variations. The reason we offer free shipping to us and back to you as the seller is to give a risk-free option. If we can not agree on the value we ship it back at our expense. Thank you for giving us a chance. ”