"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"I’ve sold The Whiz Cells 3 of my phones prior to upgrading. Their process is simple, they give you 20 days to ship the phone, and then pay top dollar. They make every effort to ensure you know how to keep your data private and safe throughout the process. They don’t try to lower the offer or claim your item is not in the condition you report (as long as you’re honest with yourself). I will most definitely continue doing business with this company. No worries, no hassle, just send them your phone… The turn-around time will will blow your mind. Top notch customer service. "
"Great service and efficient. Super experience."
"I asked for the full amount for a Moto Z4 in excellent condition and got it. Funds were placed in my Zelle account on the same day they received the phone. This was a very easy way to sell my phone and got a fair price. "
"Haven’t heard anything back from them since I sent the phone to them on Monday"
"Got a little less then the quote nut thats understandable . Shipping the phone takes a few days however the money is payed out very quickly . Overall satisfied with the transaction its definitely better then any automated machine "
"Smooth transaction and honest buyers"
"You have 2 weeks to send phone or offer drops. Didn't get much for phone. "
“HI Twyla,
Thank you so much for your feedback. We appreciate it. Our policy is 20 days to ship the device. This is not 20 days for us to receive it, but for it to be shipped. I just wanted to make sure you knew that. Looking at your order you shipped it in plenty of time and the full quote was paid out. Unfortunately, yes the Note 4 does not have much value anymore. We expect carriers to stop activating service to it next year. Thank you so much again for your review and we hope to be of service again in the future!”
"They sent emails immediately confirming the price and providing the shipping label. I immediately misplaced the label. I informed them of the issue and they resent the label. This time I printed it out and will drop off the phone tomorrow at USPS. Very responsive. I will gladly use their service again."
"I sent my phone to them. My phone has always been in a protective case( straight out of the box), so I was surprised with their description of the phone and what they were going to pay for it. I asked them to send it back , which thankfully they did in good time. I eagerly opened up the package and my phone that had no marks now has a big scratch on the back . Definitely never going to deal with them again. "
“I am sorry to see this review. The phone you sent is in very poor condition. It has a bad battery, the screen is heavily scratched, the back has a dark spot on it. Why would you accuse us of scratching your phone? What value would that bring to us? We did cover all expenses and sent the phone back at our cost. ”
"Easy to get a quote and shipping label. What was quoted was exactly what they paid. I was skeptical at first but after such a great experience I would definitely use them in the future. "
"Good customer service and fast payment thanks for coming thru"
"They made it easy. They supplied the mailing label. I was able to track my order. I was paid what I thought was fair for my old phones. "
"Not many entities will purchase phones on an EIP, but they do. Process was quick and painless. I received exactly what I was quoted. Highly recommend. "
"Gazelle miss treated me and I found the Thewhizcells.com. So happy I did. I’ll never use anyone else again."
"I've sold used phones many times in the past. The process this time was super easy and fast. "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“We replied to your email. We have not received a package from you. The tracking does not show anything has been shipped. USPS tracking 9202090109527501150435”