ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.23/5
Chance of future purchase:
3.40/5
Shipping & packaging:
3.84/5
Customer service:
3.86/5
Return/Replacement policy:
3.38/5
Featured Review


Verified
2/5

2021-09-01

At list I got my phone back

"I sent my phone to them. My phone has always been in a protective case( straight out of the box), so I was surprised with their description of the phone and what they were going to pay for it. I asked them to send it back , which thankfully they did in good time. I eagerly opened up the package and my phone that had no marks now has a big scratch on the back . Definitely never going to deal with them again. "


Rep reply posted 2021-09-02
A rep from Thewhizcells.com, TheWhizCells, has responded:

“I am sorry to see this review. The phone you sent is in very poor condition. It has a bad battery, the screen is heavily scratched, the back has a dark spot on it. Why would you accuse us of scratching your phone? What value would that bring to us? We did cover all expenses and sent the phone back at our cost. ”


Verified
5/5

2021-08-24

Great experience

"Easy to get a quote and shipping label. What was quoted was exactly what they paid. I was skeptical at first but after such a great experience I would definitely use them in the future. "


Verified
5/5

2021-08-24

excellent service and prompt payment

"Good customer service and fast payment thanks for coming thru"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-08-22

Best deal I found!

"They made it easy. They supplied the mailing label. I was able to track my order. I was paid what I thought was fair for my old phones. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-08-19

Great to do business with

"Not many entities will purchase phones on an EIP, but they do. Process was quick and painless. I received exactly what I was quoted. Highly recommend. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-08-18

Forget Gazelle

"Gazelle miss treated me and I found the Thewhizcells.com. So happy I did. I’ll never use anyone else again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-08-16

Super easy process and fast payment

"I've sold used phones many times in the past. The process this time was super easy and fast. "


Verified
5/5

2021-08-12

Good stuff

"First transaction was great. No problems or issues and got my payment right away. I'll do business with them again!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Product Returns/Refunds/Exchanges

Verified
5/5

2021-08-09

Came through

"Had a phone that was blacklisted, but wasn't aware. They sent me an offer, and I replied back with a counter, and they accepted. Very professional, and I will be using them again in the future. Thank you so much guys!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-08-03

Quick and Painless

"Sent in two iPhones and received payment in less than 24 hours. Great place to do business..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-30

Excellent service

"Offered a good price, fast and fair review, very pleased"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-30

Selling my Phone

"My experience was really great. They provided the shipping label to send the item. I sent it on Saturday, the phone was purchased by TheWhizCells.com and the money was in my bank that Monday. Extremely quick. I would not hesitate to recommend them. Their purchase price was better than others. Winning!! Thank you for a good experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-30

Very simple yet efficient website...

"Complete end-to-end services using pre-paid USPS...
Fast cash retuned via multiple services...
Highly recommend the services they provide...
I will definitely seek them out again when necessary...
Thank you... Joe
"


Verified
5/5

2021-07-28

Fast action!

"Mailing was easy, communication was great,
Reminders were very good, and the money was in my venmo account instantly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-26

Quick and easy!

"Awesome service! Very good with communication. Made me feel very secure about the process! I received an email about my phone the day that it was delivered to them! And I got my money that same day! Amazing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process