"Super Excellent to do business with even though I reside outside the US. Also extremely fast shipping. I purchased a charger and rechargeable batteries for my camera. Charger may have been damaged in shipping to Trinidad. Company immediately replaced item without additional shipping or other cost to me. Will definitely do business with gain. Highly recommended
Joseph King, Trinidad and Tobago"
"Superb buying experience. UPS screwed up with my shipment and Thomas Distributing’s customer service was extremely quick (and friendly) to respond and get the situation sorted out, mailing back my order when it was sent back to them immediately. Would highly recommend."
"Good place to find chargers and batteries. Good links to detailed information."
"Couldn't ask for a more pleasurable buying experience. Their quick response and resolution to a special request was outstanding. Tammie was great in responding to my e-mails and ensuring that everything was done right. Payment options, especially PayPal, was a great convenience as well. I would definitely do business with this company again. "
"I recently purchased a battery charger (Maha 204A) with some NiMH batteries from Thomas Distributing. I placed the order late (near midnight) on a Thursday night and went with their "let us choose" shipping, since I figured it'd be the middle of next week before I received anything anyhow, and it was one of the cheaper options. Imagine my surprise when I found my package waiting for me on Saturday afternoon! The package even contained a time-limited coupon for 5% off my next order. I found the website easy to navigate and the ordering process was painless. I haven't had to deal with customer service, so I can't really rate that, but I'm impressed overall with my experience and would not hesitate to order from Thomas Distributing again :)"
"Excellent online store, quick service and a great customer service. I'm very pleased with my battery pack, a kind of thing it's very difficult to find here in Mexico."
"I ordered rechargable AA cells. They were delivered very promptly. One of the cells did not register properly on a tester. It was replaced (shipped) the very same day at no charge and with no hassle. I will definitely use them again."
"SUPER QUICK SHIPPING...REPLACEMENT OF DEFECTIVE ITEM WITH NO HASSLE...A 10 STAR DEALER IN A 2 STAR WORLD"
"I am very satisfied with my purchase from Thomas Distributing. I ended up having to place my order over the phone because there was a problem on the website with one of the items I was ordering. I was assured that I could still get the free extras that followed with an order throught the website of over $100. My order arrived promptly, but without the extras (a set of batteries and screwdrivers). A quick phone call later and they were on the way together with an apology. I received them a few days later. I wish everyone had this kind of service. I'll definitely be back."
"Thomas Distributing has gone well above and beyond typical service levels. Their service is outstanding, truly among the elite. When an order did not arrive in the typical period, they agreed to send a second order to me, OVERNIGHT, at no additional charge. All that they ask was that I return/refuse shipment of the first order."
"I ordered a set of PowerEx NiMH batteries and charger from Thomas Distributing, as they had by far the best prices, as well as exactly the items I wanted. In addition to cheap shipping, they threw in a ton of free stuff- a couple battery holders, a nice case for the charger, and even a set of jeweler's screwdrivers. My order shipped in less than 12 hours, and arrived undamaged and promptly. I see why they have such a good rating!"
"I ordered a set of rechargeable batteries and a charger from Thomas before Christmas and was very pleased that they arrived on time. Unfortunatly several of the batteries I recieved would not take a charge. When I emailed Thomas for return instructions for an exchange they immediately replied that there was no need to return them. They were testing a new set for me and would have them shipped right away. They arrived before the end of the week.
I was very pleased with the initial shipment time and with the way they stood behind their product. "
"I paid for normal shipping, but unfortunately it did not go out the day I ordered it. They upgraded the shipping to next day without my asking. That was great since I have cancelled orders with other companies in the past because they didn't want to do anything even though they did not ship on time. It is nice to work with companies that still care about there customers. Highly recommended."
"Excellent company. They had some great package deals on the maha 204 charger and maha Powerex batteries. My order was placed and shipped promptly and I even got seemingly an extra battery case!
There was a coupon with the order for 5% off the next order on the website so that was another plus.
I would definetly shop here again for more batteries or chargers"
"Outstanding customer service, products and prices!! They say 100% Satisfaction Guaranteed on their web site. I am 100% satisfied."