"Excellent. Made my order on wednesday 25th had goods delivered Friday Morning all the way to Dublin Ireland. Never before had this type of service from any european company. Paid a small bit more for delivery but euro is quite strong now. One very satisfied customer. "
"Placed an order in the afternoon, received confirmation in minutes, tracking information in two and a half hours, had the package open, on my desk in under 24 hours. Almost 600 miles in less than 24 hours, and only paid standard ground shipping. Exemplary service. The most impressive online transaction I have ever exerienced."
"I had a problem. It was my error and I really didn't ask for any special treatment except to return the item. THEY WERE GREAT! The customer service lady was understanding and courteous. They made an exchange and treated me as a customer likes to be. Definately a 10 on this transaction."
"Excellent products (batteries) and service. There was a free shipping offer and I received the merchandise one day after it was shipped. The shipment was sent the day after the order was placed. I placed a second order which I had to return. No questions were asked and the return was smooth."
"Very positive experience. Original Web order prompted duplicate confirmations. Their reply to my email was prompt and courteous. Shipping was next day, with UPS tracking number supplied by email. Packaging was excellent, shipment accurate. Price and quality can't be beat. I'll definitely keep ordering from them. "
"One of eight batteries went bad a year after purchase. Thomas Distributing sent me a replacement at no charge and with no hassle. The best service I've ever received on an issue like this!"
"Incredibly fast service. Ordered on Wed and received on Thurs (helps that I live in the same state, though). They threw in some freebies too (extra cases, and a set of screw drivers)."
"All I can say is WOW! This is one of two companies that have ever REALLY impressed me with their product, price, shipping, and RMA procedure. I was unlucky and received a bad charger and they replaced it with no hassle. If you have any question about ordering from here, don't even hesitate. I've found the place I'll be ordering all of my batteries from in the future!"
"Continue to receive excellent service from the products (batteries and charger). One minor problem was quickly remedied by the vendor even though they had no warrantly obligation to do so. Service is excellent and fast."
"Excellant to do business with. Great web info, easy to order, quick shipping and the best prices on the internet. Will be back.
Thank you for all you help and service."
"People like these are why buying online can be sweet. Great products and very good shipping. I like the added freebees they give away if you order more that $50.00. Great customer service that answered my e-mail promptly. They really seem to want your business and are willing to do what it takes to keep it. If you need batteries buy them from this company. I've oreder 3 chargers and 24 batteries just this last month. All 3 orders were shipped the cheapest way and they got here quick."
"EXCELLANT Service,
I will buy from them again, and refer them to my friends and family.
Extreamly FAST delivery"
"Excellent customer service.
One of thier employees accidently sent me a substitute product when my ordered product was out of stock.
I sent them an email asking why--and they called me the next day! The ended up sending me the actual product I ordered--free of charge.
This is THE PLACE to buy batteries."
"They are the best - wonderful products, fair prices. And if you ever have a problem they will really work with you. I bought a product and realized much later it was really not what I needed. They still took it back. ;-)"
"I ordered Thursday, Dec 4th and paid for 2nd day premium shipping ... My order was not sent until Monday .. amazingly after I emailed them ( and got no response ) .. My order arrived today ( Dec. 10th ).. I only assumed my order would be shipped on Friday the 5th .. no delivery on weekends .. and I'd get it Monday, Dec. 8th ... Didn't work ... I was ripped off for the premium shipping ... I could have taken the standard shipping and got it within 5 or 6 days ... I don't have a gripe about the product or the shipping agent ... just Thomas Distributing and their policies.
GT
"