ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.64/5
Chance of future purchase:
2.86/5
Shipping & packaging:
3.05/5
Customer service:
2.92/5
Return/Replacement policy:
2.55/5

1/5

2021-08-18

Ticket Center is a FRAUD

"I HAD BROUGHT TICKETS FOR MY BDAY ON AUGUST 8TH THEY SEND ME A EMAIL SAYING THAT THEY WOULD SEND ME ANOTHER EMAIL WITH MY TICKETS OF 132.50. GOT TO THE GAME TICKETS WERE NOT GOOD!!! SO I HAD TO BUY 2 MORE TICKETS. I TRY CALLING TICKET CENTER SAYING ALL REPRESENTATIVES WERE BUSY AND TO GIVE THEM YOUR PHONE # AND WILL SEND YOU A TEXT AND YOU CAN CHAT WITH A CUSTOMER SERVICE PERSON!!! WELL THAT DIDNT HAPPEN NO ANSWERS NO REFUND SO IF YOU ARE THINKING OF PURCHASING ANY TICKETS HERE THINK AGAIN!!! THEY ARE A SCAM!!!!! "

Detailed Review Benchmark + -
Pricing of products and services

2/5

2021-08-12

Rather Disappointing

"I will never order thickets again from a site that doesn't display available seats. We know the theater and we know where we are comfortable. When we purchase at the box office or directly from the Hippodrome we can select not just row, but from available seats."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-08-09

Baseball tickets

"Wonderful experience! Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-08-03

Defrauds customers

"Based on my experience, This company defrauds customer who use its services by selling tickets overpriced a lot and adding others excessive fees as services charges. When I received the tickets they where sell 138% over the original sales price. When I tried to call to Customer Service, I did it two times because they never answered my call the first time after waited 2 hours. The second time I waited one hour and a agent answered it, but the Customer Service Representative cut my call when she listened the main purpose of my call. The agent did not want to listen the issue of overpricing (138% over) plus other highest fees as services charges (55% of original ticket price). Definitely, I do not recommend these services to my friends or colleagues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-08-03

Garth Brook tickets

"Now now he's not coming to Seattle what happens to my money and my tickets lot of money was spent for my birthday please let me know"

Detailed Review Benchmark + -
Pricing of products and services
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

4/5

2021-08-02

WEBSITE ORDER DID NOT WORK

"Asher was great to work with. No problem with him at all. I was frustrated that I was not able to use both store credit codes on the website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-08-01

Horrible expriance

"Horrible expriance I tryed using the live chat I answerd all the question and while waiting got the follwing massage.

We apologize, but we are experiencing a high volume of chats at this time. If you would like to leave a message for our team, please enter "message" and our system will help you send a priority message to our team. Otherwise, enter "continue" to continue holding and a member of our staff will be with you as soon as possible.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2021-07-31

The Worst , buyer beware

"Only use Ticket center if you are loooking to pay 3 times their worth ,,,,,,the place is a scam !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2021-07-30

Would have preferred cash refund

"Because I initially asked for cash refund and was denied, I decided to purchase 4 tickets to an upcoming game. The representative was not a follower of baseball and was trying to get me to purchase tickets I was not interested in. When we finally came to an agreement, about 30 minutes later, she was pushing me to spend the remainder of the refund on something else, which I was not prepared to do."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-25

the finest ,the BEST THANKS.

"IT was so GOOD Ii will be calling !!! thank You."


5/5

2021-07-27

EXCELLENT

"VERY HELPFULL AND WAS GREAT AT HIS JOB"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2021-07-21

You have put the wrong address to deliver my tickets ... trying to correct!!!!

"Need to have someone correct the mailing address asap."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-19

Courteous and Efficient

"I received exceptional service and I am a happy customer!"

Detailed Review Benchmark + -
Pricing of products and services

4/5

2021-07-15

Ray was amazing!

"Great customer service! Thanks so much "


1/5

2021-07-14

Terrible awful service

"No refunds, absolutely rude agents. The tickets aren't even on sale yet so they're not out a single dollar, yet they refuse to refund me even though my 5yo daughter is the one who mistakenly placed the order and google autofilled my info."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges