"Needed to redeem credit for future concert...handled without issue in knowledgeable fashion."
"I bought some baseball tickets. I found way better seats than the ones I bought is $300 cheaper. I try to get a refund and I couldn't. I hate this website might you I haven't received my ticket yet, and the game is in 2 months. WORST Website I found the ticket at $150, and they sell each ticket for $300. "
"The woman helping me to use my store credit to purchase new tickets was exceptional. She was polite, friendly and more than helpful."
"My event was cancelled last year and ticket center had all my info like it was yesterday and got me going this year. Great job"
"Trying to use my “COVID credit” since this company changed its policy and no longer offered refunds. Disaster- you say your giving extra 10%, but then took it back because I filed a credit card dispute. Then want to sell me tickets $230 about the $400 I’d already spent. I had to settle paying $400 for a show I never even wanted to attend. This company is greedy, money hungry and unethical. It has no problem taking the Pandemic and turning it to their favor. I will NEVER use this company ever again and will share my experience with anyone who will listen.
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"My operator was knowledgeable "
"I was told I'd get a refund if the event was cancelled, it was & I got credit instead! $175.45 I then ordered 2 Pirate tickets & the ones I was sent are seats that sell for $29.00!! I will NEVER use this company again!!!"
"No long waits and agent was very curdios "
"Nina was my representative and she was able to solved my store credit issue wonderfully. Thank you for your patience!"
"Mike helped us use our credit towards an Angels game"
"It was a great experience overall I couldn't figure out how to do my credit on line and she helped me through everything and booked the tickets for me. She was very pleasant to talk to and helpful! "
"Stayed on the phone for over an hour couldn't tell me what the extra fees were for and couldn't find my credit from the last time I had ordered tickets and didn't refund my money "
"Event was cancelled and refund was promised for $275.50. It was never received and there is no way to get in touch with a rep. Phone number gives you a nonsense answer. They don't respond to emails. Their Live Chat does not work. Buyer Beware!!!!!"
"We didn't get original seats, outrageous increase $. Nothing available (NY) ended seeing Boston ☹️ nose bleed seats that cost additional. We didn't want to lose original tickets $ ! But to be charged additional is wrong, won't come again."
"Absolutely the worst buisness and costumer service. Concert canceled due to covid and venue permanently closed refused to give a refund said we get credit, never got that either! Bad buisness all around with no response other than that!! Avoid this place at all costs!"