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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2012-06-11

"Tonerrefillkits.com is always great and helpful! Would and will use again"


5/5

2012-06-10

"This is the third or fourth order I have made with TonerRefillKits (minimum of five bottles per order) and have been impressed from the very first order. The shipments are always fast and the kit is simple to use. As a teacher who copies most quizzes and tests at home, I appreciate how much I save using TonerRefillKits."

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5/5

2012-06-10

"Everything went as expected and as in the past."

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5/5

2012-06-08

"excellent as always and i love the fact that i can call you instead of just using the internet and your people are the best THANK YOU"


5/5

2012-06-06

"These are the nicest folks around. They always call after I order online to thank me."

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5/5

2012-06-05

"This is my fourth order with TonerRefillKits.com. Fast and excellent service all the way through the transaction. I also like the follow-up phone calls from Annett confirming my order and ship date, as well as giving me additional tips to help stretch my office supply budget. I found the enclosed toner refill explanation kit to be very easy to understand- and the quality of the print is near that of OEM. I have really been impressed with their service, and look forward to having them as my supply chain partner."

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5/5

2012-06-05

"Excellent. The delivery time was very quick & the products appear to be as ordered and will fill the need properly.

Thanks, Dean
"

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5/5

2012-06-05

"Thank you for including the late additional order and giiiving me the advantage of free shipping due to the increase in my order. You guys are great and timely."


5/5

2012-06-04

"I absolutely love their service and the products I have ordered. Needless to say we all have a budget and TonerRefillKits help me stay on budget. THANK YOU TonerRefillKits."

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4/5

2012-06-02

"Shipped fast and in good condition. It's backup so we have not installed yet so we can't comment on the product itself."


5/5

2012-06-02

"Web site was easy to use, Delivery was as specified. Order was complete and I saved $120.

I highly recomend TonerRefillKits.com

Saved many $ over the years.
"


Rep reply posted 2012-06-02
A rep from TonerRefillKits.com, TonerRefillKits.com, has responded:

“Good morning, WindyWayne:

It's roughly 6:30am on a Saturday and you have given me a great start to my day (even after being in this business for 25+ years, I still love getting to the office early on Saturday morning so I can "wrap up" the prior week and set the course for the next one).

I'm delighted you found our web site easy to use. Over 13 years ago when I first put it on line (does anyone remember "HotDog Pro HTML editor" made by Sausage.com?), I wanted my customers to be able to find their machine or cartridge and get toner refill kits or replacement cartridges into their shopping carts as easily as possible.

The delivery of the product is out of our hands once we had the parcel off to the common carriers, but 99+% of our shipments go out the same business day they are ordered (usually the next business day at the latest.)

But, the best part of your review? The fact you saved $120 by putting our company name on your "purchase order" instead of the name of one of the office superstores (where 90+% of all toner/ink is bought to this day.)

Thank you, also, for highly recommending us. Since you have been with us for many years, you know we aren't the biggest company in the world, so real people giving us a real review and a real "thumbs up" is greatly appreciated.

Again, thank you for your orders over the years and your review (and for a great kick-start to my Saturday!)

Have a great weekend,

John Galt - "TheRefillMan"”


5/5

2012-06-01

"The best service, quality of product and helpful friendly staff. The instructions for the refill procedure were better than excellent. The instructions and pictures are out of this world.
Thanks for an excellent service and product.
Carlos
"


Rep reply posted 2012-06-01
A rep from TonerRefillKits.com, TonerRefillKits.com, has responded:

“Thank you, so much, for your review and your patronage, Carlos. All of us here at TonerRefillKits.com appreciate it.

I know we have fantastic products and great customer service, but you nailed it when you talked about our helpful, friendly staff.

We are truly blessed to have a group of people working with us who are great at what they do, always looking to do more, love what they do, like working here, love talking with customers and that makes coming into work for all of us a true joy (not many people can say that, unfortunately, about where they work.)

I particularly also take great pride in what you said about our ReChargX toner refill kit instructions.

When I put our first kit together (back in the internet "stone age", the 90's) I decided that the only way we could expect people to like our products and come back for more was to make it perfectly clear what the process was they were going to undertake (no "stick figure" drawings, no missing words, etc.)

Though it takes us a week (sometimes longer, about evenly split between taking/editing the pictures and creating the text to accompany those picture) to make those instructions, they are as close to perfect as we can make them and they are constantly under review and updated as needed.

I will tell you that even after 25+ years of doing this, I still love what I do and hearing reviews from people like you who take time out of their busy day to let everyone here know "They done good!" makes my day and is a real privilege.

Thank you, again, Carlos, and have a great weekend.

John Galt - "TheRefillMan"”


5/5

2012-05-31

"GREAT Customer service. They called to confirm before sending it, shipped it quickly (across the US in 2 days) and included a nice thank you with the order.
I HIGHLY recommend TonerRefillKits.com
"


Rep reply posted 2012-05-31
A rep from TonerRefillKits.com, TonerRefillKits.com, has responded:

“Good morning Carle:

Thank you, so much, not only for the patronage, but for taking the time to let the gang here know "They done good!"

We know there are literally millions of links that come up in the search engine when you look for toner, so we know we have to do everything we can to make TonerRefillKits.com stand out from the rest.

Customer service, over the top support, calling to thank you for your order, six word guarantee (no time limit, no fine print), we are delighted (and proud) to bring all of those things to the table so we can earn someone's praise (like yours!)

Thank you, again!

John Galt - "TheRefillMan"”


5/5

2012-05-29

"Toners for my Brother Laser printer were very good quality, this was my second order (First I ordered only one toner each). The refill instructions with caps and additional accessories are very useful!!! Ordering shipping and delivering the product very professional. I will recommend anyone to this site!!

Suggestion: Needs customer login, order and tracking info in site.
"

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Rep reply posted 2012-05-31
A rep from TonerRefillKits.com, TonerRefillKits.com, has responded:

“Thank you, so much, for the great review.

Brother toner isn't the only toner these days that's expensive to buy from the manufacturer or the office superstores, they all are!

That's why we do what we do (and have been doing it for 25+ years!)

I love the fact you mentioned how great the instructions are with our products because it literally takes a week to make them for each new product we release (and the fact that they are complete with big, 4-color pictures, detailed, nothing left to the imagination and include our direct phone number and contact information in them is what makes them the absolute best in the toner world.)

Thank you, again, for your review, your patronage and your willingness to send referrals our way.

John G. - "TheRefillMan"”


5/5

2012-05-24

"Just fine. No problems at all."

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Rep reply posted 2012-05-31
A rep from TonerRefillKits.com, TonerRefillKits.com, has responded:

“Hello, John:

Thank you for your review and your patronage (I appreciate all reviews, even the ones with only six words, like yours).

In fact, sometimes, six words are all that is necessary to get the complete point across (your review is one of those times.)

Our guarantee, is another one of those instances were six words says it all: "No time limit - no fine print!"

Thank you, again, for your review and your patronage.

JG - "TheRefillMan"”