"Excellent price/performance on toner refills. Easy to work with staff who provided quick delivery."
"It worked great, from the first page printed with the refilled cartridge.
Thanks"
"They provide good quality toner refill kits and drums quickly and efficiently. They are helpful and friendly when contacted on the phone."
"I haven't used the most recent refill yet but with the clear directions it looks like I can handle it.
I appreciate their customer service and great products!"
"It has been very good. The products work as advertised. It is easy to use, and performs well."
"Excellent product. Arrived on time, installed per instructions, works perfectly. Would/will use this product again."
"Very professional and friendly service. On line chat was informative. They did a follow up call the next day. We received the refill kit as promised. They also emailed confirmation. I felt I was not dealing with an automated system but real people. That is always a plus for me."
"as always everything was excellent"
"Much better than average service. Toner loaded well - directions were excellent. Will do business again with toner refill kits!"
"Excellent, friendly, fast. I have already recommended this service to my friends and they are pleased as I am.
This is a good deal. I'm sticking with it."
"Great product! Shortly after ordering the product I received an email thanking me for the purchase and assuring me I'd be happy or my money back.
About 3 days later I received the kit in the mail. I came with EVERYTHING I needed to fill my cart in less then 15 minutes. And that's cause I read slow. I filled my Samsung CLP-325W carts in no time and am back up and printing. I highly recommend this product."
"Excellent, as always. Fast shipping, top quality toner. I have used TonerRefillKits products for a few years now and compared with those of competitors. Our experience is that none can compete with their quality and it was not worth it to try to save a penny a page with lesser quality products. No one but no one has given us the level of support with any questions. First time users will also find that this company has simple instructions and their products are very easy to use. Highly recommended."
"Excellent service, right product, right price, prompt delivery.
Real Customer Service personnel who want to help you."
"The staff has always been helpful and my most recent time was no exception. Thank you for your efficiency and great customer service."
"Better than expected, as usual. Instructions have been revised and are absolutely foolproof. Product arrived early by days and order was complete with m&m's. These folks have it down to a science and are concerned with customer satisfaction. "
A rep from TonerRefillKits.com, TonerRefillKits.com, has responded:
“What a great way to start the day!
Thank you for your comprehensive review (and your purchase, of course).
As do other companies in the world that really strive to make certain everything they do is the "best of the best", we do approach every aspect of our operation from an analytical/scientific standpoint.
Just because we have the best instructions in the toner industry, hands-down, doesn't mean we can't make them better (so they are continually being refined, tweaked, updated, etc.)
Just because we are the highest-rated toner company in terms of customer-contributed reviews and opinions (about our products, service, support, guarantee, etc.), doesn't mean there isn't room for improvement.
What makes that constant process of tweaking/upgrading worthwhile is when someone (like you) notices and then takes the time to let others know we "nailed it" in the eyes of the most important person in the world (to us), our customer.
Thank you, again, for your business and the review.
Have a great weekend,
John Galt - "TheRefillMan"”