"Beware of fake Chanel, totally liars "
"RE TRADESY RESPONSE: GENERIC RESPONSE TO MY COMMENT. Purse was not authentic and they are standing behind counterfeit merchandise. Will not do business with TRADESY and neither should you.
I purchased an Off-White tote on Tradesy. The seller was uncommunicative through the entire process which should have. been a sign - but I was excited to purchase because I had recently bought this bag through another website, Farfetch, and received the incorrect (large) tote bag instead of the medium. Upon receiving the bag from Tradesy seller JoyceW, I knew right away it was a fake. It smelled like plastic, didn't have authentic Off-White tags, and even the dustbag was off, not to mention the handles and straps were packaged in foam like they had just come out of a box of counterfeit goods on Canal Street in NYC. I immediately contacted the seller and Tradesy and received no answer. I sent back and Tradesy is claiming it is authentic. I am contesting the charges with my bank and will NEVER purchase another item on Tradesy. BEWARE THEIR COUNTERFEIT PURSES!!!"
"Tradesy commission was 9% when I first signed up. Their customer service was horrible & they could not even get my pictures "cleaned up" in a timely fashion. I still have listings where the cover pic was never touched up. Now commission is 19.8% & they haven't added a bit of value! However they send emails out talking about all the great things they're doing with the extra cash. I sold a tote bag for $18.25, & I am I only getting $10.44. Turns out, almost 20% still isn't enough for them. They now have a min. fee of $7.50!! So after shipping cost me $4+ I am making $6. That is just not right. If it sold for $18.25-5% (sale)-19.8% (commission)= $13.90 -2.9% "safe transfer fee"= $13.49.
I totally feel like I'm getting taken advantage of getting $10.44 after the cash withdrawal fee of an additional 2.9%!!! Just sold 2 pairs of shoes yesterday & the math is disappointing, again. Idk What Tradesy is doing. I will be taking my listings to another site from now on. Tradesy is gouging these days. A far cry from what they were when I first signed up. "
"I sold a BCBG dress on Tradesy with tags attached and label sizing accurately depicted in the pictures. Then I received an email saying that the item was going to be sent back to me because the size was misrepresented! The dress I received back was a totally different size than what I had sold and taken a picture of! Also the tags were removed by the buyer! Tradesy sided with the buyer and didn't even bother looking at my original posting that had all the accurate photos listed. Now I'm stuck with a used dress with the tags missing and my funds taken back and refunded to the buyer/scammer."
"All the items past and present purchase through Tradesy have been very pleasing and affordable."
"I love when transactions go this well. The sellers' description was accurate, the backpack in EXCELLENT condition, packed very well and topped off with a very sweet thank you card addressed to me. Thank you!! :)"
"Never payed me my $200 . they took $60 and never gave me $200. I shiped suit and they were happy and waited padt the timely 21 days for funds then they told 7 days to be transfered to my bank and its way past 7 days and to top it when i tried to inform simular sellers bout my experience they banned me from site and locked my out my account "
"Tradesy is a fun place to shop for cool, unique pieces at an amazing price- slightly obsessed. "
"They allow too many frauds to happen. I have been with them for a while and recently had 2 very bad experiences."
"I brought a pair of shoe and they are to small. I know it said final sale but the shoes were a 61/2 and I wear a 61/2 and I can not get my feet in them. I feel if the shoe was not true to size they should have said that they were cut narrow or etc, very upset about this. Now I am stuck with a pair of $260 shoes. Tradesy what can I do. PLEASE HELP!!"
“Hi there, I am so sorry for the trouble! This item was a final sale purchase which means it cannot be returned for any reason. Final Sale items may only be returned to Tradesy HQ if our team has opened a Misrepresentation Claim on your behalf. Please email our Returns Team at returns@tradesy.com so they can further assist with your order. -M”
"This is one of the best apps&websites I EVER been on ! "
"Ive sold a hat for $150.50. Delivered within 2 days to the purcheser. Its been week and a half- still no credit! I understand that their policy is 21 days, but what for??? Ebay has the same policy but when article is delivered- money is on the account within couple of days! Tradesy- its a joke!
"
"Item as described, great communication and fast shipping"
"Item was shipped Feb 21st, buyer did not pick up the item till March 5 (sign confirm was requested). Today is March 14 funds still not released. Received a wonderful comment from the buyer how happy she was with item. It will take another 2 wks to show up on my bank account after funds will have been transferred. Overall, duration has recently been over 30 days to see your funds. Has been selling on tradesy for the past 5 yrs.
QUICK UPDATE:
I wanted to share the payment timeline for this specific transactions:
Sale: 02.21.18
Item shipped: 02.21.18
Item arrived: 02:26.18
Buyer picked up the item: 03.05.18 (4 FedEx failed delivery attempts)
Money released by Tradeasy: 03.18.18
Money transferred by me: 03.21.18
Money reversed by Tradeasy: 03.27.18 (tradeasy new trick :unable to process the payment: took 7 days trying ): )
Money transferred by me again 03.27.18
Money landed on my bank account: 04.09.18 (the bank acct is verified so should take less 21 days to transfer)
TOTAL 47 DAYS TO GET PAID ---- ON EBAY - INSTANT PAYMENT
"
“Hi there, I am reaching out because I read your feedback, and want you to know your concerns have been heard. I definitely understand your frustration over the wait time for your payment. Because we are a peer-to-peer market place, we do our best to balance both the seller’s and buyer’s needs. To better safeguard your funds and ensure that there are no transaction issues, earnings for all sellers are held for up to 21 days after an item is delivered to the buyer. During this review period, we’ll ensure the security and authenticity of every transaction, protecting both you and your buyers.
While I realize this does not change the experience you had, I am hopeful that you see that we at Tradesy understand your frustration and would love to have you remain a customer of ours. Have a great day. -M”
"I inquired about 2 different products from 2 different people. Both responded promptly and answered All my questions to the point. I never knew about Tradesy until now. I will be a returning customer and will tell my friends & family about it too. "
A rep from Tradesy, Tradesy2, has responded:
“Hi there, I certainly understand your concern, and I’m happy to help. I see that you have returned the item and our team of Brand Experts has deemed this item to be authentic. Tradesy only allows the sale of authentic fashion and we have a zero-tolerance policy when it comes to replicas. With 99.7% accuracy, our advanced technology detects inauthentic items and removes those listings from the site - so you can shop designer brands like Louis Vuitton and Chanel with confidence. I do apologize for any trouble this may have caused. You currently have site credit on your account that you can use towards your next purchase. While I realize this does not change the experience you had, I am hopeful that you see that we at Tradesy understand your frustration and would love to have you remain a customer of ours. I can assure you that we are working hard on implementing a faster payout timeframe for all of our seller. I appreciate your patience during this time and I hope you have a great rest of the day. -M
”