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Product & services pricing
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Chance of future purchase:
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Return/Replacement policy:
0.00/5

Verified
4/5

2013-10-15

"this is another purchase from your co. and the price is/was good as usual, we are suppose to receive the stove today.
thank you, gary schroeder
"


Verified
5/5

2013-10-14

"Excellent is the only comment I have."


Verified
5/5

2013-10-13

"We felt US Appliance offered great prices on quality appliances. The appliances arrived in even less time than expected, all in excellent condition and ready to be installed."


Verified
4/5

2013-10-12

"Would have been a better rating but the shipping company still has not delivered my appliance. So it is hard to give a completed rating."


Verified
5/5

2013-10-12

"Every experience with US Appliance has been remarkable. I ordered a Panasonic plasma television, received it a week later, discovered it was damaged, called a nice lady named Lynn and got the new television yesterday 10/11/13. Disappointing: yes. Impressed with the professionalism and service level of both company and delivery personnel: yes. Happy with the value of this experience: absolutely.

I will buy from US Appliance again.
"


Verified
5/5

2013-10-11

"The package was sent on time. As for the product, I am still not sure about how well it is working. I have only used it 3 times so far."


Verified
5/5

2013-10-09

"The order shipped fairly quickly and the product arrived quickly and in perfect order."


Verified
5/5

2013-10-08

"Great service and price, have not unpacked the stove yet, waiting for plumber.

Will definitely use you again.
"


Verified
4/5

2013-10-06

"have NOT received the 4 year $140 washer repair insurance I ordered and wonder just where is this wqrranty? Everything else is fine and working well."


Verified
5/5

2013-10-06

"my daughter received her new frig; she loves it"


Verified
5/5

2013-10-01

"was hesitant to order from online company, but I researched the reviews and US Appliance had the best deal on the dryer I wanted and also had free shipping. I was expecting shipping to be 2 - 3 weeks, but it was shipped quickly. I placed order on the 7th and received it on the 13th. "

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Verified
5/5

2013-09-30

"As in the past, my item arrived on time and in great condition."


Verified
2/5

2013-09-27

"We ordered a range hood from US Appliance in late August. The invoice was sent out within 2 days of the order, then I heard nothing from them for a few weeks. I called after 2 weeks and was told that it should arrive at their store in 3 weeks. Three weeks later, no word from them, so I called again and was told that the hood would not arrive until late October. We had already planned to have a contractor install the hood in early October. I was told rather curtly that a email had been sent to be a couple of days earlier. I understand the item being on back order is out of their control, however, I am disappointed with the lack of communication by the sales department. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
4/5

2013-09-27

"My order was delivered on the day promised, and within the expected time interval. The delivery men, however, werent interested in the damage I noted on the packaging -- they just wanted me to sign the papers so they could leave. Turned out the damage was just superficial, but it would have been nice if they had had a caring attitude."


Verified
5/5

2013-09-26

"Very easy to work with and very responsive to my questions. Delivery was as stated and on time."