"Shipment was one day late according to tracking."
"I was very satisfied with the order online and then the quick delivery. Although the shipping was said to be several weeks, they arrived within a week. The quality of service and delivery was great!"
"my order from the 29th of May has not arrived yet. I can only review a previous order which came on time and in good condition. I purchased a Bosch refrigerator and dishwasher. The refrigerator works fine but has not officially been installed until renovations are completed. In the meantime I await my new cooktop and double oven, as well a hood for a gas cooktop. Looking forward!"
"I can't say enough positive things about this online seller. The website is great. The customer service is better. They call YOU with updates. Unbelievable service. Contact at every step along the way. Offered to swap product (at no additional cost) to make original delivery date. Delivery was flawless. Great value! I have recommended this site to everyone I know that is looking for appliances."
"The absolute worst service I have ever received. The sales agents lie and then dodge your calls. You can never get a clear cut delivery date (it changes every time you call). Their system sucks and is not designed to catch errors. Need I continue. These people are completely illiterate to customer service!."
"haven't received email about shipping date as of yet. they could do a better job."
"Great experience with US Appliance. Appliances arrived within 2 weeks as promised. Saved over $900 on our appliances!"
"ordering was easy, price was very good, shipping was a bit slow"
"I have ordered from US Appliance before so I knew the prices were really good. This time I was ordering a number of appliances and had shopped in a number of stores including the big home improvement chains US Appliance saved me over $1000 on my purchase. The delivery time was comparable to the other stores and I had to hire an installer for any of the stores.
In fairness the appliances have not been delivered yet, but I don't anticipate any issues.
"
"Good selection and excellent price. Bought a large appliance and would have really like it better if I could have tracked the order. That said, they are a good company and honest and I will buy my next appliance from them. "
"We ordered a LG combo washer/dryer for our RV. It to a couple weeks to get here but it was special order. When it did arrive at the park we live the driver rolled it to our front door from the entrence...not close! It was in perfect shape and we installed it that night. It works great and we are very happy! Especially no more laundry mats!!! "
"US Appliance had the lowest prices and timely shipped my purchase. Smoooth and easy experience. "
"Bad..3D glasses are missing..Stand attachment is broken..Carton is torn on the corners..."
"Easy to order on line and fairly prompt delivery."
"Three kitchen appliances arrived yesterday(3-31-12) 7 weeks from date of order.US Appliance rep initially communicated that the range hood was back ordered and they had to wait to receive it from the manufacturer before they could ship all three appliances.I would have preferred an option of selecting an alternative in stock model instead of the rep pursuing the difficult special order.
The three appliances were delivered as scheduled however two boxes were crushed.The delivery men helped me open the boxes which included a ceramic top cookstove.The oven packaging indicated they were not to use a hand truck which they did from the front of the box where the oven door glass was vulnerable.I indicated the box damage on the invoice plus I opened each box
and found the glass intact.I am very pleased with the prices,however,I wish the local movers would not carelessly handle fragile appliances(TVs etc) like a mattress."