"I have not received my dryer yet, but the purchasing experience and cost are great. I was told it could take 2-3 weeks to receive my dryer, which is too bad, but so far soo good. As long as I get the right dryer and it is in perfect shape etc. I give five stars for now."
"Ordered my Samsung UN55D7000 on 11/25/11 .Finally recieved a notice on 12/01/11 that the delivery service has picked up the TV from the wharehouse and still have not recieved the TV as of yet nor have I been contacted witha delivery date so as of 12/2/11 I can not review the TV yet .The price was great as long as you are not in a rush to get it delivered. Will update on the TV once I recieve it and can evaluate it "
"US Appliance had the best price I could find, and shipping was super fast...one week from order to delivery.
HOWEVER, the shipping company they used tried to do a residential delivery with a semi trailer, so I ended up a half mile from my house on the side of the road, loading my range into a friend's pick up truck for transport to my house. I was NOT happy with the shipper R & L Trucking."
"So far so good. Just waiting for scheduled delivery on December 6."
"Very happy with recent HDTV purchase, placed order @ 11/23 midnight, got emai from them on shipping @ 11/26, then got my HDTV today, very quick."
"The product was received ahead of schedule. I received a courtesy call 1 day in advance letting me know of delivery time.
The price was the best that I found on the internet. I will definately use them again."
"Item ordered has not been shipped yet. Have not been informed as to when it will be shipped."
"Great price for a quality product. Delivery time was excessive but I will likely buy from you again."
"Avoid them. I ordered a TV from US Appliance and my credit card was charged for TV and in state sales tax. I later received an email saying order was cancelled because of a price mistake. If the company actually charges your credit card the sale should be considered complete and they should be forced to ship."
"Beware of this company, i have filed a compliant with the BBB because US Appliance is a False Advertising/Bait and Switch scam company. I purchased a tv and received a conformation email detailing my order. The next day I receive this letter:
"We apologize but at the time you placed your order, the price of the item listed below was incorrect on our website. Due to this issue, we have canceled the order. No further action is required on your part and we are sorry for any inconvenience this may cause.
PN59D550 Samsung 59" Series 5 Plasma 3D 1080p HDTV
Please do not respond to this email as this is an unmonitored account. If you have any questions or concerns, please contact us toll free at ***-***-****. "
Emailed to complain with no answer!.
Called to inquire into why it was cancelled and was told I am SOL! Rude salesperson answered.
DO NOT BUY from this company. They could care less about customer satisfaction!!!
From what i found online, US Appliance has price errors often and I mean often! They do this to drive traffic to their website in hopes you will buy other products as well. These are not actual price errors, but a False Advertising/Bait and Switch scam to get you to visit their website. Considering the number of "price errors" means one of two things: 1.) the are guity of False Advertising or 2.) it is actual human errors as they claim. However, considering their business is being an E-Retailer they would have procedures in place to limit this from occuring time and time again. So either they are the WORST managed company on the internet and should not be trusted or they are in fact committing False Advertising crimes to drive traffic to their website. I am very disappointed in their business practices and would advise everyone to avoid this company.
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"""We apologize but at the time you placed your order, the price of the item listed below was incorrect on our website."
Bad seller, does not honor sale price, rude customer service. stole my info to sell them. Stay away from this ignorant seller. "
"Even if it’s a good deal, don't do business with this trailer park website. Seems like I was getting a pre-black Friday deal on a TV and they canceled my order without any notification. I logged to check shipping status and it states my order was canceled with no other reason. Go to their website and search for item #PN59D550 and surprise it is in stock, but now with a higher price. Save you time and money and take your business elsewhere. For another laugh, they will send you a follow-up email with a "buySAFE Certificate of Guarantee". Rest assured the gold star on my kid’s forehead denotes more value than this "bait and switch" company."
"US Appliance is dishonest and does not honor their word. Terrible customer service! Apparently I'm not the only one that thinks so judging from their ratings here.
I would not recommend anyone buying from here!"
"I purchased a HDTV from US Appliance. At checkout the TV showed what I thought was the correct price. I receieved a confirmation e-mail a few mintutes later charging me $572 MORE then the advertised price. Also, the following day my credit card was charged the full amount and I never recieved an updates on my order. I finally contacted US Appliance four days later and they said it was a price mistake and that they could not honor my order. I asked why my credit card had been charged if they knew it was a price mistake and were never going to honor my order. They had no answer but told me that I would be refunded. Very unhappy with they way they handle things. I will never buy from them again."
"WARNING!!!
Bait and Switch scam company. I purchased and paid for an online special. The next day I receive this letter:
"We apologize but at the time you placed your order, the price of the item listed below was incorrect on our website. Due to this issue, we have canceled the order. No further action is required on your part and we are sorry for any inconvenience this may cause.
PN59D550 Samsung 59" Series 5 Plasma 3D 1080p HDTV
Please do not respond to this email as this is an unmonitored account. If you have any questions or concerns, please contact us toll free at ***-***-****. "
Emailed to complain with no answer!.
Called to complain because I had gone on Ebay and purchased 4 pairs of 3D glasses to go with the set and was told I am SOL! Rude salesperson answered.
DO NOT BUY from this company. They could care less about customer satisfaction!!!
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