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5/5

2011-11-21

"I have dealt with US Appliance in the past and find them to be an excellent company to deal with in all regards."


Verified
1/5

2011-11-21

"Very disgusted with US Appliance. I fell victim to one of their "price mistake schemes" and ordered a TV through them, only to have the order cancelled the next day (after I missed out on an Amazon price match). They did not honor the TV order because they say it was a mistake, even though Amazon sold the same TV for that price. US Appliance uses unethical business practices and I would not trust any "good deals" with them. What company does not honor and fix their mistakes? I will never try to order anything else through them and I will tell all my friends what happened. If it sounds too good to be true at US Appliance, it definitely is!!!
"

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Verified
1/5

2011-11-21

"I bought a product that was a certain price on their website and they canceled the order because the price was wrong. I know that if it is too good to be true it probably is, but I wasted my time with this because of their mistake. I doubt I will buy from them in the future. "

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Verified
1/5

2011-11-21

"They lure you with too-good-to-be-true prices, take all of your information, and cancel the order. Just so f***ed up. DO NOT BUY FROM THEM!!!!"

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Verified
1/5

2011-11-21

"bad! my order was cancelled for no reason."

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Verified
1/5

2011-11-21

"US Appliance canceled my order because of their price mistake. Did not offer any type of compensation at all. Simply canceled the order. Horrible customer service. Will not ever place an order with US Appliance in the future."

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Verified
1/5

2011-11-21

"These people are really shady! They give fake prices online, and then cancel your order.

"We apologize but at the time you placed your order, the price of the item listed below was incorrect on our website. Due to this issue, we have canceled the order. No further action is required on your part and we are sorry for any inconvenience this may cause.

PN59D550 Samsung 59" Series 5 Plasma 3D 1080p HDTV

Please do not respond to this email as this is an unmonitored account. If you have any questions or concerns, please contact us toll free at ***-***-****. "

"

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Verified
1/5

2011-11-21

"Ordered a TV and received an email the next day stating that it was cancelled because they listed the wrong price. Poor business"

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Verified
1/5

2011-11-21

"USapplicance is very bad. They does not honor their own price. They tend to pull bait and switch on their pricing. Be extremely cautious about their pricing and be sure they honor what the commit to. "

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Verified
1/5

2011-11-21

"Bait and switch, horrible company. Stay away.

Pricing "mistakes" are intentional to generate hits on their site.
"

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Verified
1/5

2011-11-21

"not a reliable reseller at tall. see price mistake and price mistake. just an order cancellation email to make up their mistakes. this store is a piece of joke."

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5/5

2011-11-18

"great price, processed the order quickly even though there was a mixup with my shipping and billing address (they didnt match up), the company the use to ship there product (pilot) wasnt as quick or efficient as us appliance themselves."

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5/5

2011-11-17

"Was very pleased with my purchase. Also, a very prompt delivery. Everything was as advertised. Would do business with US Appliance again. Prices were competitive."

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5/5

2011-11-16

"Great experience with US Appliance. The service was great. Merchandise arrived in perfect condition and their prices cannot be beat. I will definitely shop with them again."

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3/5

2011-11-11

"So far so good. I haven't recieved my order nor heard anything yet about anticipated delivery. So far not too satisfied. I will be able to give better survey response after I recieve my order."