"Excellent value for money product and timely service. Thank you."

"We ordered 2 karaoke machines, of which were promised to be delivered by 19th December for a birthday present. They were not delivered. When asked if they would make it by Christmas, they were not able to be delivered either. We needed to then go out and try to source an alternative present very close to christmas. Your timelines were not honoured, and your communication was appalling at best. A very disgruntled customer."

"In a word , excellent , great experience from purchase to delivery to my doorstep. awesome price of the merchandise. See U again "

"Great to have an online shopping experience that exceeded expectations. Price was very competitive and delivery was excellent. Definitely recommend and use again.
I wear my Garmin Fenix 3 Sapphire all the time for both fitness related activities and general wear. The metal band and interchanging watch face suits both social and work environments. "

"Excellent service, super fast delivery. Will recommend to others.."

"Order items which were ex-stock on the 4th December. Quoted 2-4 days dispatch on order acknowledgement. On the 15th advised a problem with the order and would not be despatched until the 23rd of December. Great when it was a Xmas present.

Rang the Australian customer support phone number to see if anything could be done to improve delivery of to cancel the order. Was advised they could not assist with either hence would have to make a query via ValueBasket website. Sent many messages and received no response. Only when I posted a negative review on another website did someone from ValueBasket respond to me.

However once I did get some action ValueBasket agreed to cancel the order and expedited the credit note through paypal within 2 days.

So I did manage to get some prompt resolution to my problem but I don't think I will be risking using the company again

"

"I am extremely impressed with everything about ValueBasket. I received excellent response from them on a question I had about the shipping of an item I had ordered from them. I also received my item in a good time and at a very good price. I can recommend them and will definitely buy from them again. Thank you much, ValueBasket! Keep up the good service!"

"I had placed an Order, but due to circumstances beyond my control, I had to cancel. This was no problem, to value basket. for which I am very grateful. thank you."

"My order was placed on 2/12/15 and was told would be delivered in 8 business days. On the day the item should have arrived I received an email to say there was a "warehouse delay" and my order would be dispatched by 18/12/15 at the latest. Then on 16/12/15 I received an email stating that the item I had ordered was out of stock. Since this was a gift for my son for christmas I spent the day running around getting another product somewhere else. I hope I get a REFUND of the money I paid.I should have been told immediately that the product I wanted was not available, not given false claims about sending the order later. Very disappointing. I CANNOT RECOMMEND YOUR COMPANY."

"I'm absolutely disgusted in the service or should I say lack of! Customer service team have no customer service skills! Why has it taken 3 weeks to still not dispatch my item that is still in stock on the site? I've been told item now moved up to priority....every item sold should be dispatched as a priority! gutted to have wasted my time trying this site. Phone number for site either unanswered or there is an apparent technical fault with the line!"

"I have paid 288 euro for a Samsung Gear S2 smartwatch. After one week they keep changing the delivery date. I will be surprised if I will ever get the item. They dídn't reply on any email. I keep you posted on the progress. For now. Don't bring your money to these guys.
Update, I did receive the watch. Later then expected, but relieved.
@valuebasket,please improve your communication. "

"You could not provide the Toshiba computer you sold to me. Yet you still charged my credit card and although you said you would refund the money you have not.

I urge you to face up to your responsibilities. it is now over 2 weeks since you wrongly charged my credit card."

"Quicker than quoted delivery time was great!"

"Very good price and service. "

"Quick and efficient service."