"very satisfied, good product, good price and fast delivery without need to contact several times"
"Thank you for facilitating my purchase and delivery with speed and efficiency. Your constant updates were very helpful and showed great understanding of what a customer needs during the process. I hope you are successful for years to come. :)"
"I would pick 0 star if I could. You said t would ship in 2 to 4 days. You confirmed that before I ordered. It has not shipped in over 16 days as is the way you seem to do it with many of your orders!!!!
I have repeatedly asked what is happening and I get meaningless replies.
I will start complaining to Google Advertising and my credit card very soon. Also filing damning reviews of ValueBasket.
Rob"
"Honest price for a camera. Was shipped and received on time, too. However, there was no manual included."
"Their priority processing took three weeks. Royal Mail then couldn't deliver as there was a customs charge to pay. I kindly (and in hindsight, stupidly) paid the charge so I could return the camera to them as I had bought another one from Amazon due to the delay. They are now refusing to refund my returns postage and their customer service agents are extremely rude. Steer clear!"
"I ordered a phone in January 2015. Since then there have been several issues with it. In July I logged 'faulty within' warranty case. It took 6(!) weeks until they finally agreed to take the phone back for repair. I sent the phone back on 22nd September via courier. Today is 11th October and nobody knows where the item is. Last Monday (5th October) was the last time I've heard from them 'rest assuring me' that they are doing their best. When I called the very unhelpful helpline and requested to speak to any manager, I was refused because the managers are NEVER available to speak to customers and was recommended to send an email. Throughout the whole conversation I felt like I am talking to a machine repeating pre-recorded messages. Also, I was told that I can forget about demanding any refund. So at the moment I have neither phone nor money that I paid for the item. And the best is that nobody is bothered to respond to my enquiries where the phone is anymore.
I believe this could be now classified as fraud since they took my money but failed to delivered what was promised.
BE WARNED - never buy anything from them, find some other seller, even if the item is more expensive. You'll save yourself lots of frustration and time."
"Happy with their service. The order was confirmed and at the same time delivered immediately."
"Got a quick reply when I requested for order updates. The product has now been received and works really good."
"This is my third order from these guys. In all cases, I've had to call to enquire as to the delivery, of my goods, and in all cases the goods get dispatched and turn-up within the week. Would order from them again."
"Quick delivery service. Haven't had any troubles when the order was placed. This was not received and everything was good. "
"When the order was placed, same day it was confirmed. Few days after, received a confirmation for dispatch. The order has now been received. Fast service. Would recommend them."
"All looks perfect and it flys like a dream"
"Excellent throughout the process. Package already arrived, after 2 weeks, and the phone has been doing good. "
"Ordered for a camera, customer support attended all questions by email and in fact were answered professionally. This has now been received and works good."
"Generally impressed with service and quality. My only comments are i bought 2 identical products 1 hour apart, one was dispatched almost immediately and arrived within a few days. The second took 10 days to dispatch. Customer service always got back to me but they never inspired me that much was being done about the missing delivery but i got them both in the end so that was the main thing! I am happy to recommend them."