"Good Services and quick delivery even though during X'mas holiday."
"Very fast shipping, good communication, I was able to track my order all the way from Hong Kong to New Zealand. Item was delivered on Christmas Day, exactly 7 days after purchase. Would happily buy from ValueBasket again."
"Great pricing and awesome delivery time even though it was the christmas period well done. Would recommend to friends and family."
"This was my first experience with Value Basket and won't be my last. The goods arrived well in time with no issues. The tracking system was easy to use and accurate. Thank you value basket Rgds Paul."
"I just bought an iPod touch 5 from ValueBasket mainly because they had the best price. Communications were timely and informative. The right goods were delivered. The nice lady at VB said when things were going to happen giving a time range and she was right albeit at the upper end of her prediction - ordered 5th received 17th. So all good really, but being impatient I had hoped for earlier delivery."
"I received the lens I ordered on 12/12/12.
Though the waiting is a bit long, actually I thought the lens should be shipped within Singapore, but the overall experience is a pleasant one and I am satisfied with it."
"Great service and my lens arrived in a timely manner even just before christmas"
"The tracking number and delivery information that I received was totally wrong.
Even the delivery company is different and customer service got no idea what is going on.
At the end it is not a good shopping experience.
There are plenty of online shopping malls out there which I think can offer a better shopping experience."
"Great Experience / very satisfied with valuebaseket’s service!
I was initially concerned after reading several reviews primarily from European Countries. I guess the major reasons for the complaints are the issue with the customer hotline that seems to be understaffed. However I was extremely satisfied with the order- and shipment process and can highly recommend value basket based on my experience.
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"excellent: product as described, cheaper than elsewhere and delivered in 3 days"
"All in all a great shopping experience. You need to be a little patient with the tracking info on your purchase. Normally a 3-4 day wait before things ship. I got a free upgrade to DHL express on the postage and it arrived in a few days from being sent with full track and trace. Low prices, awesome service. I have since ordered myself a new camera as well. I hope to revive the same great service :)"
"The ordering process for the lens I purchased was simple and payment easy, getting a tracking number through DHL was great and the item arrived within a week of placing the order. the lens wa well packed in perfect condition. It was also a really good lens and functions perfectly. All in all a really great shopping experience, and the best price I could find on the net."
"So far so good:) l am very happy of the customer services:)"
"1. First, they really didn’t have the item I bought in stock, but still listed it as “in stock” misguiding potential buyers INCLUDING ME.
2. Secondly, whether they have the item we order in stock or not, it is wrong to charge the credit card/debit card we use till they ship the order. (This is how reputed online retailers such as Amazon.com work).
AND IT IS SPECIALLY WRONG AS THEY MISLEAD ME TO ORDER A ITEM THAT THEY DIDN’T HAVE IN STOCK AND STILL CHARGED MY CREDIT CARD/DEBIT CARD WHICH THEY DID TO ME AND KEPT ME HANGING WONDERING WHAT’S GOING ON WITH MY ORDER (It is just outright theft).
3. Regarding www.valuebasket.coom, even though the prices are in US Dollars, my payment was processed by a foreign bank which accounted in my credit card charging me a 3% Foreign transaction fee ($15). I think that their website not clearly stating that they are a foreign company processing payments in a foreign currency and trying to portray themselves as a US company catering to US customers is a shady practice. (Don’t get fooled by the US customer service number).
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"Really good - although it took a little while for the order to be processed (3 working days), the communication was really good and the order status was kept up to date. DHL's tracking system was great, and the only real complaint I could have was regarding the courier on this end delaying delivery. Product was exactly what I wanted, brand new and at a great price. It's a US product too, although there was no manual - but you can get them online anyway. Great place to shop, will be ordering my next phone from them."